KFC - Cromwell
KFC
Description
This Connecticut KFC is celebrated for perfectly cooked, flavorful chicken, a standout spicy sandwich, speedy service and warm, attentive staff who sometimes go above and beyond. Sides like fries, coleslaw, biscuits and cookies please many diners. However, reliability is uneven: incomplete or substituted orders, occasional out‑of‑stock items, soggy sides, an awkward drive‑thru and a reported food‑safety incident temper the praise. Expect great fried chicken when the kitchen’s on, but verify orders and freshness on pickup.
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The absolute best KFCs in the state of CT! Hands down! It’s as if Kernel Sanders Himself makes the chicken. They cook the chicken the way it’s supposed to be, not burnt, uncooked, or salty! The flavors really open your eyes to a world of possibilities. The drive through is weird, wouldn’t recommend going through it.
Told me I had to leave the lobby after selling me food. Didn't have enough food to complete my order, did so with substitutions and old crusty chix. Then told me the lobby was closed and I had to leave. Terrible. Just Terrible.
I asked if they were still open as soon as I walked in. They sold me food, had to substitute because they were out, took my money and then told me I had to leave because the lobby was closed. The first words out of my mouth through the door was are you still open? . I just didn 't want to eat crusty old chicken that wasnt my actual orderin my car in their parking lot.
They make me wait over 15 minutes on my break wich is 30 and asked to wait another 10 minutes. Manager is an ignorant. Does not know how to treat clients. Will never go there again.
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