Dunkin' - Cromwell

The service here is consistently excellent. Even when there's a long line, they manage to keep things moving efficiently. Great job! The apple cranberry refresh... read more The service here is consistently excellent. Even when there's a long line, they manage to keep things moving efficiently. Great job! The apple cranberry refreshers are fantastic as well. However, I've noticed that their sandwich-making has not been up to par lately. I ordered a bagel with cream cheese and bacon, but the cream cheese was almost nonexistent – just a tiny lump in the middle. That was quite disappointing.

However, I did notice that they seem to have scaled back their Christmas decorations, which I used to appreciate and found lacking during this visit. I was also... read more However, I did notice that they seem to have scaled back their Christmas decorations, which I used to appreciate and found lacking during this visit. I was also a bit confused about where to place my order and where to pick it up, but I imagine it wouldn’t be too difficult to figure out if you frequent the place. The service at the counter was quick and accurate. The main reason for my visit was to purchase gift cards for the construction team who worked on my house, and my request was processed swiftly and correctly. Unfortunately, they didn’t have the Christmas-themed gift cards available again this year, and they were low on card envelopes. They were able to provide additional envelopes for my large order, though. I would advise against taking the left exit for the store; it’s convenient if you’re coming from the same side of the road, but it can be tough against the flow of traffic. Instead, I recommend walking around the block (it has a triangular shape with a Stop & Shop in the middle) for a safer route. Overall, I was satisfied with my visit. It was perfect for quickly getting my gift cards, and it would also be a great place to grab coffee. I plan to return to this particular store to enjoy the fireplace on a day when I'm not rushed.

The staff were friendly and dedicated. I’m not used to having a dark Bratkaffe, but I can pick up a Dunkin Midnight and bring it home with me. read more The staff were friendly and dedicated. I’m not used to having a dark Bratkaffe, but I can pick up a Dunkin Midnight and bring it home with me.

My coffee was made incorrectly three times, so I decided to request a refund instead. read more My coffee was made incorrectly three times, so I decided to request a refund instead.

The staff at this restaurant are friendly, but the place is dusty and the floor urgently needs to be cleaned. It seems like no one has used a rag in a long time... read more The staff at this restaurant are friendly, but the place is dusty and the floor urgently needs to be cleaned. It seems like no one has used a rag in a long time. They should also be aware that customers prefer coffee over milk.