Tgi Fridays - Creve Coeur

Loved it in the 80's. Major hangout. Lost its appeal with the remodel. Menu items went way downhill before that. By early 2000's, I was about done.

Permanently Closed...about time! 12398 Olive Street Rd Creve Coeur, MO 63141

I only gave this place one star because you have to. I had the absolute worst experience with this restaurant and I never even ate here. Last Thursday I ordered some pasta from here. I read so many horrible reviews I decided to cancel the order and just eat elsewhere. When I called in the lady working in take out was very rude. I told her i needed to cancel the order and long story short she basically kept trying to tell me it wasn’t there in the system (how ironic) but I’m looking smack dead at the charge in my bank account. So i ask for a manager. Manager gets on the phone ever more rude she cut me off every time I opened my mouth to speak. She was yelling and over talking me every chance she got and then placed me on hold and out the take out lady back on. She went on to tell me that she she sees the order now but will “try” to issue a refund her exact words “I’ll see what I can do” i go to check my account today and the charge is in fact STILL there! I’m livid. I will be going up there with the police! This is ridiculous

Service is horrible staff is incompetent when questioned they argue with customers manager is no help at all

Get this poor server, Ty?, some help. I felt bad for her until when I told her the mac and cheese tasted like water she said she would tell the kitchen, but it wasn’t her fault with a rude tone. The sandwiches were a hot mess. Bread on bottom was totally soaked you couldn’t eat it. Service was slow, but there were only like two servers we saw on a busy day. Cheese all over the bottom of the appetizer plate. Plates are ridiculously heavy also, so if you have bad hands, you might not want to pick them up. Told the hostess it was bad as we left and she just put her head down and went back to work notebook. Please invest in having employee wear name tags and bras. Staff looked unprofessional.