Gelateria Pierrot - CREMONA

Very rude lady behind the counter! Got mad at me because I touched the cup size I wanted. We were with a large group of friends and she basically was rude with everyone us who asked questions or asked to taste their mediocre ice cream. To close in style she jumped on one of our friends when she sat on one of the outdoor tables. Apparently if you buy over the counter you cannot seat on the tables. Very rude the way she said it (looks like she was swearing in Italian, judging by her gestures). In a town where every 20 meters you find an ice cream, go somewhere else!

So rude would not allow us to sit down to eat ice cream and told us to leave when we asked them why. I asked to try a flavor and was told that the flavor was the same as others. So rude and overall would not recommend

Run away. Worst place ever. Bad food, terrible service. The waiters are bad, the owner is worst. Just avoid.

Great food and drink. the staff is very friendly. Fantastic place

I hope the business can handle the situation properly. If the table is dirty, they can clean it. If there is a price difference between dining in and taking out, they can inform the customers and allow them to make up the difference. If they don't want to do business, they can simply say so. If they don't enjoy working in the service industry, they have the choice not to do it. It was a very unpleasant experience. Until now, I still can't understand why they were so irritable. I took my children to the counter to choose an ice cream and made the payment. Suddenly, the server told us we couldn't eat inside the shop and also couldn't sit at the outdoor seats. The reason given was that we had used a to-go cup, and it would make their tables dirty. I asked how my children could sit down and eat, and the response was that it had to be dine- in order. I ordered a cup of coffee. The only thing that made me feel somewhat understandable was that they brought two plates for my children to use as placemats on the table. While drinking my coffee, I wondered if there was a price difference between to-go and dine-in orders. When I went to pay the bill, I gave them 10 euros and told them they didn't need to give me change for the remaining 6.5 euros, considering it as a tip for my children and me. However, this made the server even more frustrated. Moreover, all the staff members had been consistently unfriendly in their tone. Was it because of the hot weather? Nevertheless, I'm glad that my children behaved well despite receiving such unwelcoming treatment.