Applebee's - Cranston

Applebee's in Cranston offers a casual dining experience that hits the mark for comfort and flavor. The inviting atmosphere sets the stage for a relaxed meal, w... read more Applebee's in Cranston offers a casual dining experience that hits the mark for comfort and flavor. The inviting atmosphere sets the stage for a relaxed meal, whether it's a quick bite or a leisurely dinner. The menu features a diverse selection, from classic American favorites to innovative dishes.The staff at the Cranston location is friendly and attentive, making sure diners feel welcome and well taken care of. The appetizers, especially the signature boneless wings, are a crowd-pleaser, and the entrees showcase a variety that caters to different tastes. The affordable prices make it an accessible choice for families or casual outings.Applebee's Cranston strikes a balance between familiarity and variety, making it a reliable spot for a satisfying meal in a laid-back setting. It's a go-to option for those seeking a comfortable dining experience with a diverse menu and friendly service.

I love Applesbee's waitress, and waiters are friendly. The food is very good and I live 7 minutes away. read more I love Applesbee's waitress, and waiters are friendly. The food is very good and I live 7 minutes away.

The waitress, who seemed quite unhappy, slammed our drinks on the table. I ordered the 2 for $25 deal, but she didn’t inform me that there would be an extra cha... read more The waitress, who seemed quite unhappy, slammed our drinks on the table. I ordered the 2 for $25 deal, but she didn’t inform me that there would be an extra charge for a salad. This didn’t make sense because I only ordered a steak that was supposed to be 8 oz but was closer to 6 oz, and I was charged $41.37 for it. What’s odd is that she could have asked if I still wanted broccoli and mashed potatoes since she was charging for the additional salad. It’s not just about the money; I’ve been here before and both meals typically came with a salad. It was really the poor service that was the problem. I won’t be returning. I don’t know if the waitress was having an off day, but it’s frustrating to be charged for extras when I specifically asked for a salad instead of potatoes due to being diabetic and needing to avoid starches and sugars. It was only about 4 PM, not even dinner time, which made it even more confusing. Having worked in the service industry for years, I feel this place could use some training in basic customer service. The server didn’t even ask if we wanted any drinks or dessert. I usually tip based on service, and I’m generally easy-going, but this was a huge disappointment. I hope both customers and management become aware of these issues – it sounds like some better training is needed. Servers want tips, yet treat customers like an inconvenience. I will be calling to speak with a manager.

Everything felt the same as before... We stopped in for a quick drink after shopping at Garden City. The interior could really use a complete refresh! read more Everything felt the same as before... We stopped in for a quick drink after shopping at Garden City. The interior could really use a complete refresh!

I ordered the appetizer combo for delivery, and unfortunately, the food arrived cold. The spinach and artichoke dip was disappointing—it didn’t have any articho... read more I ordered the appetizer combo for delivery, and unfortunately, the food arrived cold. The spinach and artichoke dip was disappointing—it didn’t have any artichokes and was only filled halfway. They definitely didn’t put their best effort into this.