Dickey's Barbecue Pit - Coweta County

Very nice location I love the coke display very cute and traditional. Great customer service as well

My spouse and I stopped by to order 4 plates. We orders 1 (2 meat plates with 3 sides) and 3 (2 meat plates with 2 sides). Now, I do understand that the African man was working by himself. He seemed to give the impression that he was ready to take our order. I started to tell him what I wanted to order for my family and I. While he was making plates. He started sweating profusely and that should have been a sign for me to walk out then. I continued with my order. Then a lady came in and went in the back where the man was located. I didn't see her wash her hands. She watched the man work while she sipped on her McDonald's milkshake. I had to repeat several times what my sides were and that wasn't the issue. The issue was when I paid for a total of 9 sides and was told I received all my sides. I was simply stating the fact and visibility of 2 missing sides. The man then got argumentative with me. We finally received our sides from the lady that we saw drinking her Mc Donald's and not washing her hands. Her nails were inside our sides container. She then wanted to help when she saw the man unprofessionalism/ actions. He was still making comments and stated that he couldn't please everyone. It's not about pleasing anyone, it's just about listening to the customer. It will save you some negative reviews. He also mention that he was short staffed and after evaluating his actions. I'm sure no one would want to work with or be near an argumentive person. Happy 4th, everyone!

Ordered curbside at 7pm to be ready at 7:45pm, arrived at 8:00pm to be told it was not ready because as you can see (pointing to a stack of receipts) we are very behind. Yet when I pulled up, both employees were just standing behind the counter not doing anything and there isn 't a single soul in the restaurant to be waited on. Very disappointed and will not order here again, very poor service.Sadly I 'm the 3rd pick up waiting already.Also not a fan of having my food made with long blonde hair dangling over it. Hair nets? Nope. Nothing.I then had to explain my entire order again, go through the bags and check that they put everything in and still only had 2 of 4 meals done. They were going to let me leave with just the 2 alone at first.They continuously told me I 'd received fries for the 2 meals they had not even made yet! I 'm not trying to steal anything, I 'm just trying to pick up the food I PAID FOR!!!Order was FINALLY completed and ready at 8:45pm, an HOUR after pick up time. Ridiculous.

No pulled pork, no sweet tea, no fries, no ice cream. Store is filthy, it’s “too expensive “ to replace the ice cream machine. Brisket was over cooked and cold. Terrible, terrible meal. They’d get 0 stars if that were an option

Ordered through DoorDash and the store was out of some items. Then was unhelpful, and if fact rude, with the dasher to try to fix the issue. Had to cancel the order entire order. You would think that it shouldn't have to be explained to service industry workers, but rudeness and impatience with service industry workers is immature and frankly, disgusting behavior. Will not order from this location again.