Taco Bell - Covington

I helped my friend move today, and in return, she offered to buy me and another friend some food. When she arrived at the new place with the order, it was quite disappointing. My Crunchwrap Supreme was burnt, and we were missing items from our order. To make matters worse, the employee asked for a tip even though they were about to close. And my Baja Blast looked more like urine than a drink. Seriously? We know it might not be the job you wanted, but we were just hungry. Don’t take it out on the customers; blame your employers instead.

They always close earlier than they are supposed to. Im in line right now as we speak and it 12:15pm and no one is speaking thro the intercom and I?v been here for 30 min so far, at this point do these ppl want their job ? Cause it doesn?t seem like theydo.. the date is 11/14/22. This is ridicules honestly..

This was by far the worst late-night dinner I've had. Everything was wrong and served cold. The quality was absolutely terrible! Please take the time to actually listen to your customers instead of chatting with your coworkers while neglecting our meals. Tameria, I hope you can improve your service in the future.

Rude! Rude! Rude!!! If I could give this place zero stars, I absolutely would! The night shift staff is incredibly disrespectful. I don’t want anyone who treats customers like that preparing my food! The employee argues with customers at the drive-thru window and then walks away when you pull up. It's absurd!

The employees tonight have an attitude. They also ran out of the doritos locos tacos and instead of telling us they took it upon themselves to substitute what they chose. Went back through the drive through and they said that's just what we get becausethat's what they are substituting with so there was no option of anything else or a refund... lady running the drive throughwindow was very disrespectful.... this location has gone even more down hill since the remodel. Spend the money finding betterstaff and paying decent people more