Casey's - Covington

They kitchen staff was great and the front register was working but standing here with my mom at the food counter 3 employees just jacking there jaw while we wa... read more They kitchen staff was great and the front register was working but standing here with my mom at the food counter 3 employees just jacking there jaw while we wait for anyone to notice we need assistance and even to top it off she one got up and walkedout of the store without notifying kitchen staff they had customers. Shame on up

Their pump wouldn?t finish giving us gas. I go in to explain that we prepaid 15.00$ she told me to hang up the nozzle and try again.. so I hung up the nozzle an... read more Their pump wouldn?t finish giving us gas. I go in to explain that we prepaid 15.00$ she told me to hang up the nozzle and try again.. so I hung up the nozzle and tried to explain to her that our prepay went away and then she continued to print a receiptand explain to me that we didn?t prepay.. I?m not gonna sit here and argue with ignorance. I?m a regular customer with Casey?sall over Ohio. They are the only place with my kind of gas type for my vehicle. And I can honestly say I am so disappointed withthe customer service with this store..

Kitchen seems to never be open or closes at odd times. If you want to get a fast pizza order in then you should have a back up plan.UPDATE!! I'm done! They cont... read more Kitchen seems to never be open or closes at odd times. If you want to get a fast pizza order in then you should have a back up plan.UPDATE!! I'm done! They continue to close the kitchen at odd hours and do not answer the phone forcing you to make awasted trip to be told they are closed.

I stop for gas and packaged food but the pastries/ doughnuts be careful they do not cook them all the way! I?ve had pastries that had completely raw dough in th... read more I stop for gas and packaged food but the pastries/ doughnuts be careful they do not cook them all the way! I?ve had pastries that had completely raw dough in them, doughnuts with curdled cream filling. When they first opened in our small town, myhusband lived there breakfast pizza and now he says he won?t get it because it?s not cooked all the way. I get it?s hard to findgood people as I run a restaurant but you need to make sure temp. Are accurate with food standards. Your going to make peoplesick. I?ll be lucky if I don?t get sick after eating a piece of raw pastry I bought. When I called no apology no nothing justokay thanks! I don?t want anything, it wasn?t even a ! I?ll just make my own at home. But at least apologize and say I?ll gocheck the rest of the pastries. I got ok thanks! The only reason i gave a 2 star was because I do buy other things there,pre-packaged of course, never again anything they actually make.

Every single person that works at the Covington location is super friendly. This store is the cleanest and best run store around. I frequent the Tipp City, Jack... read more Every single person that works at the Covington location is super friendly. This store is the cleanest and best run store around. I frequent the Tipp City, Jackson Center and Covington locations frequently and Covington blows the other two away. Jackson Center is not even worth stopping at anymore. It is never stocked and the associates aren?t friendly at all. Kudos tothe Covington location. You have great people there.