Cuccina Angelina - Courchevel

We have booked a table for 5 adults and a child. we came 9 minutes too late as we had to run slowly with the säugling over the snow. we were shown on a table for 4 people (even if we were 5 people). the hostess said that she was allowed to eat only one hour at lunchtime. also the receptionist who has booked our table. if we had known we had only one hour, we would not have booked. we were then moved to a bigger table and said no worries take their time. This proved to be false information, because after an hour we were harassed to go, even though we had only received our main course. we were faced with a barrage of extremely aggressive and rude customer services, which made every member of our group really upset. being here for years and spending a lot of time and money here is our last visit. never again, if there are such inviting, friendly alternatives close by, offering much better customer service and eating. disappointment is mild, the only experience was shocking and disgusting.

Where to begin? Having booked a table for six at this restaurant some weeks ago we were surprised when we arrived to find the main dining room was full. We were shown to what was described to us as the chefs table but was in...fact a pass through space connecting the main entry hall with a smaller dining area, containing a rather small table set for 6 with an unattractive view of an unused part of the kitchen. The area also seemed to double as a storage space for highchairs and was a somewhat bizarre and uncomfortable area. When we refused this room we were taken to an adjacent dining room which was pleasant enough and certainly better than the 'chefs table '. Once seated we asked our waitress if Angela Hartnett actually visited the restaurant or supervised from afar. We were pleasantly surprised to learn that not only did Ms. Hartnett visit every three weeks but that she was actually in the kitchen that night. We arrived at 8:30 and after 15 minutes or so placed our order. The party sitting at the table next to us arrived after we were seated at our table and although they their ordered after we did, received both their entree and main courses before we were served ours. Usually this would pass unremarked but for the lengthy delay in getting our own order. We received our entrée about 30 minutes after ordering. Most of the table had ordered a pasta and clam dish as an entrée and found it satisfactory. I ordered a salad of pear, radicchio and pecorino which was underwhelming. There was so little pecorino I found myself playing a game called 'hunt the cheese '. The main courses finally arrived at 10 o 'clock. My friends rib eye was not hot and over salted. They started to eat it anyway as by then they were tired and hungry, but left half of it on the plate. My Dover Sole Meniere was simply inedible. This was also true of the same dish that one of my companions had ordered. The flesh could only be taken off the bone with great effort; it was clearly not fresh and was past its sell by date. We both sent our fish back. I understand that this is not a locally caught fish and indeed no sea fish served in the Alps is, however this plate should never have been allowed to leave the kitchen. After I had sent it back a man who appeared to be the manager came to our table and told me that he had tasted the fish and agreed that it was thoroughly unacceptable and apologised. How any self-respecting kitchen could have served this dish is beyond me. The side dishes of spinach and kale were over salted and and served to the wrong people. I 'll grant you that in a dimly lit restaurant it 's very difficult to see the difference between kale and spinach but the service was sloppy and amateurish. When I requested a knife I was handed one blade first by our waitress. By now it was nearly 10:30 and having only had a very small salad was sufficiently hungry to want to eat something but thought I would go for a safe choice, pasta with an Arrabiata sauce. Silly me! The Tagliatelle had been boiled to just short of disintegration although the sauce was OK. The manager, or at least that 's what he appeared to be although he did not introduce himself continued to apologise profusely for the standard of meal and offered us desert or a digestif on the house but by that time were in no mood to stick around and just wanted to leave. It is bewildering to us that a chef of the reputation of Angela Hartnett could possibly have allowed food of the calibre presented and even more so if she was actually in the kitchen as we had been told. It was truly an appalling meal and of the worst food we have had in many years of skiing in Courchevel

We stayed at the hotel on half board as we were so excited that a Gordon Ramsey protegè was the restaurant patron! We can only assume that she has no input or involvement to the food, and if so she would be advised too do...so quickly as her name is being destroyed by both the food, quality of service and deserved reviews. The hotel is absolutely lovely and I can only hope that they quickly part ways with the current restaurant owners as I want to come back here but WILL NOT eat here again unless there are changes. The food is poor, bland, tough meat, over cooked fish, poor veg, where do I stop!! The staff are very friendly and lovely but so out of their depth! We ordered fish and had to point out we needed them to change our steak knifes, we had an 8:30 table and finished our desert at 11, so fortunate our bed was 2 floors away!! Let’s hope they either improve the restaurant or change the owners so we can come back to ale Portetta!!

The menu was very limited, although the food was delicious. expensive. good selection of wines also

A booking for a family of 5: Not quite sure where to begin but Faulty Towers had nothing on this and in 8 years of Courchevel annual ski trips, this is the single worst dining experience ever by a country mile! I’ve been to...Murano, London, many times (twice this year) and cannot quite believe that Angela Hartnett puts her name to this place. Really extraordinary ....... It’s dreadful. What makes it even worse is that we had stayed here previously as weekly residents and had a lovely time (2014). Taking the emotion out of it, I’ll deal with the facts only: If you book a table at Cucina Angelia for dinner, as a non resident, you are treated like a second class citizen fact. Our table was booked at 8pm over three months ago. We were seated at 8:40pm. At 10:20pm we have had one course and after complaining about the delay we are informed that the power has gone and that there will be no desserts! I have cancelled our booking later in the week obviously! I could provide lots of other detail about other things that went wrong and how (after a 20 minute, post complain, wait), the manager offered to comp. our bill but it’s not relevant. In summary, if you’re not staying at Hotel La Portetta, DO NOT GO AND EAT HERE.