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Contribute FeedbackWhile some patrons had negative experiences with the staff and service at Whisky River, others found the staff to be friendly and helpful. The cocktails were highly praised, and the overall atmosphere was described as welcoming. Despite some complaints about service, the restaurant was able to accommodate a large group for a special celebration at a reasonable price. With a variety of whiskey options and attentive bar staff, Whisky River offers a mixed experience for visitors in Durham.
This used to be the top bar in Durham, but sadly it has closed down. In my opinion, the staff were outside and seemed to be taking a long time to take drink orders. I believe the management needs to monitor their security cameras more frequently. I am disappointed as I considered this to be the best bar in Durham. Hopefully, it will reopen in the future.
This may be the worst bar in Durham. I waited for 45 minutes to be served on a slow day while regular customers walked up to the bar and were served right away. Despite being told they were busy and would serve me soon, I was continuously ignored. When I was finally served, it took another 30 minutes. When I asked to speak to the manager, I was told she was the manager. I'm sorry, but they need to address their poor service. 0/10.
A great group for us (26 being exact) had come to durham on Saturday afternoon to celebrate a 50th birthday party. I did not drink and felt a bit cold, so when I went into the bar, I asked to buy a hot drink, others. in the bar/cafe that were in our group, had been served before me with coffee, I was rejected. I was told we weren't too busy. So I wondered to talk to the manager, and she repeated the same thing we are too busy. the customer service was terrible and I said that. to whom I was told: “If they want a warm or soft drink on Saturday, they do not come to a cocktail bar and go “, so if their tee total, are the designated driver or simply not lust to drink alcohol, they do not want to make money here....not the best way to run a business. sure to say we will not come back or recommend.
My boyfriend I came here for drinks during our trip away to Durham and we absolutely loved it. The servers were all so lovely and welcoming, I wish I could have caught the guys' names who were serving us so we could've gave them...a shoutout. The drink selection was incredible, everything just tasted amazing. You all completely made our evening! We will definitely be making the trip back and recommend anyone debating coming here to definitely do so xx
Staff great, great choice of spirits to drink unlike many other Durham bars, nice location but a few stairs to get there. Lovely seating and decor was very nice. Best bar we went to in the city.