Tesco - County Durham

Lovely friendly staff, so helpful comforting atmosphere, great food, great prices and lots of variety. Love this Tesco Cafe.

Ordered the fish finger baguette to find 1 fish finger finger sliced in half and split between the whole baguette this place used to be on point gone right down hill

Really disappointed in our visit to Tesco’s cafe today, we ordered beans on toast and eggs which took nearly an hour to come. When my partner approached a member of staff to ask where our food was, she rudely said “if it’s about food, it’ll come soon” when served our food, the staff member did not apologise for the delay either. I can’t believe it would take almost an hour for beans on toast and some eggs… worst of all after all that wait, the food was lukewarm and not tasty, I know it’s a Tesco cafe but it’s not hard to make either of those meals and to be polite.

Absolutely horrendous going to automated touch screens……whatever happened to personal service, this is based on the fact that i like very weak coffee, i now can’t have it my way…..certainly won’t be going back to this tesco cafe…….only hoping that not all of them end up like this one at Durham!

The American lady was extremely polite but little can be said for the cafe its self. They made it all cash free as well as putting self serve tills in which don’t update to what they have sold out of. We order had to wait for the drinks to come then be there ld that every bit of food we ordered was sold out and when she came with different things they were dry and discussing. As well as the car it self has gone down hill very dirty and takes sticky