Fusion - County Durham

Unfortunately, the restaurant experience was disappointing. The staff was unfriendly, the food overpriced and possibly reheated, and the overall dining experien... read more Unfortunately, the restaurant experience was disappointing. The staff was unfriendly, the food overpriced and possibly reheated, and the overall dining experience was lacking. The Thai Fish Cakes were bland and appeared to have been microwaved, while the Chicken with Cashew Nuts was tasteless and seemed reheated as well. The bill came to £86 and we left feeling dissatisfied. The batter on the dishes was not crispy and it seemed unlikely that it was freshly cooked. The attitude of the staff, including the barman and waitresses, was poor and unwelcoming. It's best to reconsider a visit to this restaurant due to the high prices, low quality food, and unhelpful staff who didn't seem to care about customer satisfaction.

The pan Asian cuisine at this restaurant is exceptional, with a diverse selection of high-quality dishes. Our party of 27 was impressed that all the food arrive... read more The pan Asian cuisine at this restaurant is exceptional, with a diverse selection of high-quality dishes. Our party of 27 was impressed that all the food arrived at the same time. The only drawback was the poor lighting, making it a bit dark inside. Despite this, I highly recommend this restaurant.

The staff at this restaurant are extremely disrespectful and lacking in professionalism. They mocked and laughed at my young daughter simply because she mispron... read more The staff at this restaurant are extremely disrespectful and lacking in professionalism. They mocked and laughed at my young daughter simply because she mispronounced a word while ordering. They even brought the chef out of the kitchen to join in on making fun of her. This behavior made her feel very uneasy and self-conscious. I would not recommend dining at this establishment.

Visited 26 September for Dinner with my wife and thoroughly enjoyed the meal, with great service. The staff were young, but very enthusiastic. Unfortunately, th... read more Visited 26 September for Dinner with my wife and thoroughly enjoyed the meal, with great service. The staff were young, but very enthusiastic. Unfortunately, the night was slightly spoilt, whilst eating a very nice fillet steak, when on several occasions, a visitor to the spa wandered into the restaurant, to the bar wearing only a bathrobe unfastened, showing off a well tanned belly!!! Some might see it as a bonus, not me. Sign of the times maybe?

Twilight spa evening, rubbish meal. read more Twilight spa evening, rubbish meal.