Reviews

Overall Total Score
3 out of 5
Good | 245 reviews

What MickeJD doesn't like about Capriccio:
*AVOID THIS PLACE* The welcome was unfriendly if not downright dismissive, and the rather expensive flat white tasted like diluted instant coffee at best. I took it back to request a refund, which was denied and met with hostility. In addition, the man serving us did not wear a mask, which made us feel uncomfortable, and the bathroom was dirty. Disgraceful customer service, a complete waste of money, and an awful experience overall. Would never go back and would not recommend to anyone else. What sandraH84 likes about Capriccio:
I stopped at this restaurant for lunch with my disabled grandson. We received a warm welcome from the waitress who seated us. The restaurant was very clean with hand sanitiser at the door, and the staff were extremely accommodating. The waitress even provided my grandson with 3 cups of tap water at no extra charge to help him with swallowing his food. The coffee was very good as well. My grandson wanted to try the It... View all feedback.

Reviews from various websites

Tripadvisor
3.6 ★ from 50 reviews
sp1000
04.04.2024 - 10:07

This is one of my favourite places to eat in Durham. No, it isn't swanky and the menu is not the most extensive, but the food is prepared freshly for each order...

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xstitchcat
04.04.2024 - 10:07

We sat out on the street to take in the atmosphere and enjoy the great weather. I had scrambled egg on toast and an Americano coffee. Good friendly service at a...

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MickeJD
04.04.2024 - 10:07

*AVOID THIS PLACE* The welcome was unfriendly if not downright dismissive, and the rather expensive flat white tasted like diluted instant coffee at best. I too...

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Paul
04.04.2024 - 10:07

Popped in initially just for a coffee to escape the weather but after a warm greeting we decided to get a pizza to share and certainly weren't disappointed. The...

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sandraH84
04.04.2024 - 10:07

I stopped at this restaurant for lunch with my disabled grandson. We received a warm welcome from the waitress who seated us. The restaurant was very clean with...

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Heyrestaurants
2.7 ★ from 152 reviews

This is s great little Italian cafe in Durham. Unpretentious, well priced and with pizza that tastes like it's been made in Italy. Doesn't look like...

Brilliant food and friendly staff, well recommending.

I visit most weekends for a cappuccino. It is the best. The restaurant upstairs has been a favourite for a long time.

Excellent Italian restaurant!! Great food and great service!!

Carrie
18.10.2024 - 05:21

The best coffee in the UK and Europe. The only decent cup of coffee we had in the 7 weeks we were on holidays.

Gastroranking-uk
3.5 ★ from 46 reviews

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