Reviews

Overall Total Score
3.6 out of 5
Very good | 1201 reviews

What ItKeepsSpinning doesn't like about Capriccio:
Absolutely diabolical in every way, other than the journey home! The rudest waiter in England flew into a rage when my dining companion and I decided we disliked the cake and flat white (which, for the record, tasted worse than the worst motel Nescafé swished around with alkaline and acid). The customary policy in this case is to apologise, perhaps offer a replacement and certainly decline to charge, but instead the... View all feedback. What Geordie71rambler likes about Capriccio:
I 've madw this small cafe my 'go to ' EVERYDAY when I am,in Durham. Authentically Italian, with great coffee and excellent service. The pizzas are incredible, tasty, and archetypelly Itailan. Please support this fantastic traitorous!! View all feedback.

Reviews from various websites

Tripadvisor
3.6 ★ from 489 reviews
Lady
23.12.2023 - 16:26

The food was not terrible, although a bit expensive, and we were seated at a small, wobbly table outside for a party of four. The main issue was with the staff...

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sarahrC4398TY
23.12.2023 - 16:26

I went there with a friend today. We ordered and most of the food was not available. The food came and the pizza and the chips were completely RAW! Waiters were...

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ItKeepsSpinning
23.12.2023 - 16:26

Absolutely diabolical in every way, other than the journey home! The rudest waiter in England flew into a rage when my dining companion and I decided we dislike...

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MickeJD
23.12.2023 - 16:26

The welcome was unfriendly if not downright dismissive, and the rather expensive flat white tasted like grossly diluted instant coffee at best. I took it back t...

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15phillipd
23.12.2023 - 16:26

Very friendly service, lovely to sit outside and watch the world go by. Tasty home made croissants, special hot chocolate and a tray for my dog. Perfect.

At this Italian café, the experiences certainly vary. While some patrons enjoyed authentic Italian dishes and warm service, others recounted nightmarish encounters marked by rude staff and mishandled orders. Complaints centered around poorly prepared food, notably raw pizza, and a lack of basic customer service. The ambiance, however, was often appreciated, enhancing the dining experience for those who encountered friendly staff. Despite the delightful moments of delicious coffee and genuine Italian cuisine, the overwhelming issues, such as aggressive waitstaff and lengthy service delays, illustrate a disorganized establishment that leaves many diners questioning its reputation. Proceed with caution.

Menu
5.0 ★ from 4 reviews
Yvonne
10.06.2022 - 06:09

We visited this cozy Italian café today. my 11-year-old daughter wanted to raise money for the ukraine with her saxophone. we asked the owner's permission to dr...

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Summer
09.12.2022 - 18:04

I was looking for a nice little caffe to sit with my dog outside in the sun and came over capriccios. the service of the young lady and gentleman was great and...

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Bethany
09.12.2022 - 18:04

Clean tables, waiters, who from the 1980s was creepy crazy, authentic dodgy Italian music. the coffee was delicious, even more beautiful with a splash of jameso...

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Christian
09.12.2022 - 18:04

(translated by google large place, delicious beer (original Чудове мсце, смачне пиво

Foursquare
3.9 ★ from 11 reviews
Google
3.7 ★ from 25 reviews
Restaurantguru
3.6 ★ from 70 reviews
Gastroranking-uk
3.5 ★ from 463 reviews
Int Restaurants
3.7 ★ from 249 reviews

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