Boat Shack Cafe - County Durham

Milkshake making staff were lovely! Very helpful and friendly! As were the staff on the tills. However it seems some of the staff would rather sit outside near the pods not helping on their phones ignoring customers. Such a shame considering the delightful young staff out front.

Visited with a group of friends great location overlooking the reservoir. Good cafe and a selection of small shops

After waiting to get bc to the boat shack, and a long walk around the reservoir our food and drink choice was DISAPPOINTING to say the least. Our Latte was 3/4 cup and hot beef butty was one slice of pre-cooked beef folded into a floured bun (cold) with a tablespoon of gravy £16 all in. Got home first thing we did was stick the kettle on! And have something else to eat. Could have taken our own if we had realised what they were serving at a fraction of the cost!!

Ordered bacon burger and chips, 2 hot dogs, 1 coffee, 1 bottle of water. Could not hear waitress because of covid mask. Paid by contactless, no receipt. Credit card bill shows £29 !!! Onions on hot dogs were raw to cap it all.

Today we woke expecting to see Santa at Dobbies to find further to new restrictions in place they had cancelled. So as not to upset a small boy we remained undeterred and set off to the Boat shack early in the vain hope there might be space. However even though it was meant to start at 11:00am and was fully booked the staff were Amazing and said if we waited half an hour and they would fit us in beforehand. I cannot put into words how grateful we were and how super great Santa was...Thanks sooo much. Have a great Christmas and we will certainly be back in the future.