Mr. Hero - Cortland

Bad customer service ever. I misunderstood my order, and when I said I miss my fries, I was told you had your sandwichs free, so take them and go. I said I had a quitting show that I paid 47.10 she told me well that they didn't pay for her she did my mother in law. She said you still have to eat for free, so just go away. Other customers left and a guy who was all their time, told them to turn off and that he wanted to call him the manager who was on the phone, I didn't know. then she told them to ring 3 combos for 9 but I got the fries. I want to know why she thinks it's her business if my mother paid in law or I paid, I didn't know they were part of my family affairs.

We in there for a chicken Philly sub and got a butter steak sub tried to return it realize that the one that I ordered I remember when the customer always was right I guess not anymore I can understand about covid and not taking something back but they least should have took the one back that I didn't touch

Nice clean place. Pleasant person working the front. The food was good. I am just upset they no longer have the Hatta Pottata.

Food was delicious! Excellent prices, and good sized portions. Our order was ready quickly. Will definitely be eating here again!

Definitely got some good food for the price. I’ll be coming back and definitely would recommend it here.