Brix - Cortland

The service was excellent, while the food was just average. I thought the prices were a bit high, but overall it was an acceptable experience. read more The service was excellent, while the food was just average. I thought the prices were a bit high, but overall it was an acceptable experience.

Awesome place. Food is amazing. Pizza is awesome. read more Awesome place. Food is amazing. Pizza is awesome.

Avoid ordering takeout! We placed a large order and they mistakenly added a pizza we didn't order. We ordered salads and pizza but received no plates or forks,... read more Avoid ordering takeout! We placed a large order and they mistakenly added a pizza we didn't order. We ordered salads and pizza but received no plates or forks, and we were at a baseball field. Seriously? They promised to send plates, but they never arrived. After 25 minutes, they finally called us back. Really? The pizza ended up cold and soggy. They refused to take responsibility for their terrible service. We were charged $22, which feels like a rip-off! Just own up to your mistakes!

Great slice of pizza. Friendly staff. read more Great slice of pizza. Friendly staff.

Tonight my family and I decided to eat at BRIX. I have been to BRIX in the past and have enjoyed the experience every time. Tonight, I was not very impressed. W... read more Tonight my family and I decided to eat at BRIX. I have been to BRIX in the past and have enjoyed the experience every time. Tonight, I was not very impressed. We did have a party of 10, and we did tip very well, but the waiter who I don't even know his name because he never introduced himself, was not very attentive to our needs or table at all. None of our meals came out at the same time, 2 of the meals came out just as the first meal was being finished. One of our group members was gluten free and her meal came out on the same tray as a calzone sitting right next to it. My cup sat empty before the food even arrived. My steak sandwich I don't think was made properly, it definitely was not white cheddar on my sandwich. The chips were stale and hard as a rock and not edible, I could not even chew them. My aunt already planned on paying the tab tonight and I am very grateful for her, but if I had paid tonight the service given tonight was not worth the amount that was paid, only the pizza was appetizing so only 4 out of 10 enjoyed their meal. Like I said in the beginning I've had amazing meals at BRIX, until tonight, do better BRIX, just because it's a large party doesn't mean service should be sub par Dietary restrictions: Gluten free