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Contribute Feedback What User likes about Papa Johns Pizza:
I'm new in town and didn't know what if someone from Papa John delivered to my house, so I called the first on the list. Ray the Lord who answered the phone quickly found what was done and gave me their number to proceed with my order from them. I just want to say the customer service was on the point!!!! View all feedback.
What User doesn't like about Papa Johns Pizza:
I ordered thin and crispy it was burnt wanted extra cheese there were parts on the pizza that had no cheese. Barely any pepperoni olives and mushrooms. I was totally disappointed. We've never ever experienced this before. Must be inexperience people working there. Never again!! View all feedback.
I ordered thin and crispy it was burnt wanted extra cheese there were parts on the pizza that had no cheese. Barely any pepperoni olives and mushrooms. I was totally disappointed. We've never ever experienced this before. Must be inexperience people working there. Never again!!
Papa John's is by far my favorite pizza place and I'd like to shout out Robert at this location. I understand mistakes happen but he's gone above what I've experienced at most other restaurants and fast food to remedy it. Thank you guys for a great and delicious meal tonight!
Robert the manager is great! He helped us with a big pizza party. Will definitely be back for our next big meeting. Thank you, Robert.
I had a small issue with a prior order, but it was nothing that minimized my enjoyment of the pizza. However, I still left some feedback on how they could improve their process next time. The brand new general manager called me the next day and we had a productive conversation. He then offered me a free pizza to try it again. That's customer service right there!
This pizza was terrible, the dough hadn't risen at all and was just a gummy/chewy layer on the bottom. Just awful.