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Contribute Feedback What Chris Smooth doesn't like about Domino's Pizza:
One of the worse customer service experiences I Habs had in a long time. Our order was messed up from an online order. The wrong pizzas was given to us. Went online to claim the items incorrectly and the offer online did not match what we ordered. Iattempted to call the store directly and was on hold once for 30 min, hung up called back and they rudely didn?t say anythingbut put me on hold again. 1 hr of being on hol... View all feedback.
One of the worse customer service experiences I Habs had in a long time. Our order was messed up from an online order. The wrong pizzas was given to us. Went online to claim the items incorrectly and the offer online did not match what we ordered. Iattempted to call the store directly and was on hold once for 30 min, hung up called back and they rudely didn?t say anythingbut put me on hold again. 1 hr of being on hold and they hung up on me .. not a conversation to remedy the error on Dominos part
This place is terrible service and they treat their employees like dirt. Heard a female supervisor call one of the workers a horrible name. Second experience heard the same supervisor deny a worker to use the bathroom and told him if he needed to usethe bathroom then he can use the one at home. He was actually sent home early because he needed to use the bathroom. This placeis terrible. They need new management.
I ordered three pizzas a couple days ago and they arrived late and cold. I called the store to tell them what happened and the so-called manager was being very rude and ended up hanging up the phone on me. I called again a couple more times to get thenumber for the store owner or the corporate office, but he refused to cooperate or even give us him name when we asked for it,(it turns out his name is Brian) and instead implied that we were going to threaten him. All I wanted was a refund and whatcould've gone smoothly turned out to be inappropriate behavior from an employee. I've made a complaint to corporate already. I'mso done with place. I'll order from Papa John's next time.
I called the Domino?s Pizza place where I picked up our order and I asked them if they?ve changed the recipe on their pizzas. I told the gentleman who answered that the pizzas we picked up did not taste as before, the dough was not as fresh it normally isand not as garlicky as before, nor was as buttery tasting as they usually make them. He said that they?ve done nothing differentthan before. I said I?m not really happy with the quality I received on this, is there maybe something you could do for me so Icould place another order in the future and make up for this? He said no because technically the pizza is made as they?ve alwaysmade it there?s nothing wrong with the pizza because of that. I thanked him for his time and told him that I know what to donext. I am sorry but I cannot recommend pizza from this place at this time. I hope this is helpful.
Employees are friendly. I would've given them 5 stars, but they don't answer the phone. I tried and no one ever answered. I'm sitting here right now and it's not busy, but they just ignore the phone. You must book online or in person.