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Contribute FeedbackSubway offers a mixed experience, highlighting significant variability in service and food quality. Customers have reported rude staff interactions and confusion surrounding online orders, leading to frustration. Additionally, cleanliness and portion sizes have drawn criticism, with some noting a decline in overall quality compared to previous visits. Conversely, there are instances of attentive service, particularly regarding dietary restrictions, demonstrating potential for customer care. While the restaurant remains a convenient option for sandwiches, especially with the ability to order ahead, many patrons question if it meets the standards they'd expect, especially during peak hours or busy seasons.
The service was excellent. I am unable to eat spicy food, so I kindly asked the server to change his gloves before serving me after he had served a friend some salad options. I appreciate that he did this for me. Thank you.
This restaurant is decent if you enjoy sandwiches. It offers good value for the price, and the option to order and pick up allows you to skip the lines and not wait in the crowded college student hangout.
Slow service. Only one member of staff doing anything. People queuing ages. Then a lady came out and told us we had to get out because she wanted to clean the tables and it was takeaway only. It was pouring with rain! A customer refused as he had waited ages to buy drinks and had sat down and she told him not to bother coming back after a heated exchange between them.
Went in to subway today to collect my wife's order the woman behind the counter didn't know how the on-line ordering worked then once i had received my order i couldn't get the drinks machine to work so tried to get the attention of the 2 employees yapping out the back by saying excuse me very loudly 5 times only to be ignored :
Dodgey chairs Hell up Clearly subway can’t tell there ars3 from there elbow, if they spent more time worrying about there customers safety and not how many slices of tomato’s to put in there mediocre sandwiches they wouldn’t be in this dilemma. They’re making innocent customers pay for an actual law suit waiting to happen. Let’s cut this short and say that subway couldn’t care if they’re fellow regular paying customers are breaking there legs but at least they’re eating a sandwich on a dodgey chair that’s collapsing beneath them and making them pay for it. They didn’t listen to those who had witnessed people sitting on it, making the person pay for the chair that was out of their interest to break. By doing something about it, they are making them pay for something that they didn’t purposely break. Absolutely disgusted by the customer care put in place by subway way.
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