Reviews
What Dan J doesn't like about Shanghai Lounge:
I will not be coming back to this disaster of a restaurant. What happened? It used to be excellent. The food was terrible and the customer service was even worse. Stay away from this place at all costs. View all feedback. What JonathanCricket likes about Shanghai Lounge:
Reasonably priced take away with some tasty dishes the Szechuan chicken was the pick. Unfortunately they forgot the rice we had ordered, but made amends quickly. View all feedback.
Reviews from various websites
I have always enjoyed this restaurant for its good food, but unfortunately it has recently gone downhill. I ordered two items for delivery for one person, only...
read moreWe ordered a few very simple bits and pieces…. Said delivery in an hour- actually took two hours. We phoned twice to cancel only to be told it was on the way- w...
read moreThe customer service is absolutely shocking the owner would rather sit on her phone whilst the other guy does all the work the foods gone really down hill latel...
read moreReasonably priced take away with some tasty dishes the Szechuan chicken was the pick. Unfortunately they forgot the rice we had ordered, but made amends quickly...
read moreWe always get our takeaways from here. Good food, served hot and cooked to our liking. The dishes with green peppers and black bean sauce are very popular with...
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read moreShanghai Lounge has long been a favored Chinese takeaway in Truro, but recent visits have raised concerns. Diners report a decline in food quality, with cold dishes and unappetizing presentations. Customer service has taken a hit, as staff appear inattentive, leaving guests frustrated. Delivery times have also become problematic, with longer waits than promised. While some appreciate specific dishes, like Szechuan chicken, others lament bland flavors and over-frying. Despite mixed reviews, many still find it a convenient option for takeaway, particularly when collected directly, hinting at the potential for redemption with improved service and consistency.