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Contribute FeedbackThe restaurant in question seems to have mixed reviews, with some diners praising the food while others were disappointed with the service and overall experience. Some highlighted issues included cramped seating, slow service, overpriced items, and unfriendly staff. There were also complaints about hair found in the food and cold chips. On the positive side, some reviewers mentioned delicious milkshakes and tater tots, as well as a friendly and attentive waitress named Katie. Overall, the reviews suggest that while the food may be good, the service and overall experience could use some improvements.
I called this restaurant at 3pm to make a reservation as instructed, and the woman on the phone was very welcoming. Upon arrival, the staff were attentive and the food, although a bit expensive, was delicious. The service was excellent, and the freak shakes and hot chocolates were outstanding. If you're in the mood for a high-quality burger, this place is a must-visit.
The restaurant offers excellent food, service, and atmosphere at a reasonable price. It is recommended to make a reservation in advance as the restaurant tends to get busy and has limited seating.
My husband and I stopped by for lunch on Sunday and enjoyed burgers, fries, and milkshakes. The food was delicious, as it always is. We've never had a bad meal there. The fries on Sunday were especially good, very crispy and well seasoned. The Kinder Bueno milkshake was also fantastic. We left feeling very satisfied.
We got sat in a squashed seat, waitress rushed us to order, burger was soggy, ordered chips which were cold and when commented on, the waitress was rude and rolled her eyes. The service was terrible and we were denied a refund for the cold chips even though untouched. Left some sweets with the billy which my friend found a shard of glass in. Truely awful and would not recommend.
So I’ve been working in helston on and off over the past year and kept telling myself I’ve got to go to Bookoos for lunch and today was the day! So I’m here to tell you all it was really very good, I had a Red, white and Blue burger with boo fries and a Dr Pepper it was such a treat well done Bookoos you nailed it.