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Appalled by terribly rude staff. The lady in the kitchen, which I assumed was the manager, rejected ours, and many other, orders when it got busy. We were in store waiting for our online order and they didn't tell us it was rejected. 30 minutes later, we were informed it was rejected. When asked why, she told us if we wanted to argue, then go somewhere else. We didn't want to argue, we wanted to get our order and und... View all feedback.
Appalled by terribly rude staff. The lady in the kitchen, which I assumed was the manager, rejected ours, and many other, orders when it got busy. We were in store waiting for our online order and they didn't tell us it was rejected. 30 minutes later, we were informed it was rejected. When asked why, she told us if we wanted to argue, then go somewhere else. We didn't want to argue, we wanted to get our order and understand why it was canceled. We left. I, and members of my family for whom the order was for, will certainly never visit Mary Browns again. I submitted a formal and detailed complaint on the website. Currently awaiting response.
As a longtime user of the MB app, I'm disgusted by the fact an online order made two hours prior to desired pickup is 20 minutes late. Zero excuses. At least KFC has a drivethru.
Big Mary Monday , got big marys came with a sliver of lettuce, on 3 of
I had a takeout order, and was given an incorrect order. Didn’t notice until I got home. Anyway, I tried calling the restaurant a few times that night, once each day for the next couple days, but the phone was off the hook. Never got my food replaced ?Kinda bad service tbh
Food has become mediocre from the past. Sad actually. It's just okay. They really gotta step up there game agian to compete with KFC. It's like they swapped places with KFC. I finds KFC way better these days.