Maroosh - Coral Gables

I ordered food for delivery. Waited two hours, made many phone calls asking where it was, only to be told, after 2 hours, they’re not delivering. Went to pick it up, half the order was missing and they won’t refund my money. This place used to be good, however the food AND service is very disappointing. Don’t like writing bad reviews but feel it’s necessary here.

If I could give negative stars I would. First, no one speaks English. We ordered sparkling water, got spring water. Tried to charge us for it. Brought out the red wine on ice and already opened. The chair was broken and my elderly mother got her finger stuck and injured. When we asked for some ice she brought out a bandaid. We were going to pay for the 2 bottles of wine and the small bottle of sparkling water. Total should have been $82. Left them $100. She said that wasn’t enough. She was charging us for the 3 bottles of spring water they brought out when we asked for sparkling and told them this isn’t what we ordered. She took that off. After that she wanted $106. She said they get an 18% tip on the table. My response was for getting everything wrong and broken furniture resulting in an injury, you don’t get a tip. We asked for a manager to resolve it, there wasn’t one there. I finally said you can have this that covers what we have or we can leave the bottles of wine and we can pay nothing. So run far away. A total shame because it used to be such a wonderful restaurant.

Great atmosphere, great service and delicious lebanese food .... I definitely recommend ??

The food is good however I’ve had many problems with takeout from this restaurant on multiple occasions. Ordering from their website is a joke. You place an order and expect it to be ready in 20-30 mins but then receive an email with an estimated 1+ hour wait time. It would be great to know this BEFORE ordering to choose whether to order somewhere else. Tonight we showed up at the restaurant and was told that we can cancel the order through their website. I’m attempting to cancel it however I’ve not received an email confirmation yet and the order is still being tracked.

Check out the Miami Herald article on this place. It was shut down for infestation of roaches. They were caught keeping knives in between equipmemt! Over 100 roaches were counted all over kitchen. They were shut down and have since passed inspection and opened again. Buyer beware.