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Contribute Feedback What User likes about The New Santiago’s:
My friend suggested this restaurant to me after trying one of their gyros. We went there today and I had the best gyro I've had in a long time! The chicken gyro was amazing, and so was the beef gyro. Our waitress was very kind and the service was excellent. I'm looking forward to going back. View all feedback.
What User doesn't like about The New Santiago’s:
From past experience the food is good. The issue is the lack of service. If I am spending money to go out and eat the least I can expect is to get my order taken in less than 45min. That didn’t happen so we finally just walked out. They didn’t seem to care as other potential customers also walked in and walked out seeing the lack of organization. If your opening a diner make sure service is a priority. Unfortunately,... View all feedback.
My wife I eat here just about every day since they reopened, sometimes twice a day. The food is always the best around with friendly service. We NEVER had a bad experience ever ! THE BEST creamed chip beef. We Love you guys!! Mike Gloria
Good fresh food, menu full of variety, friendly prompt wait staff. Hoping they blow away their other Coopersburg diner competition
From past experience the food is good. The issue is the lack of service. If I am spending money to go out and eat the least I can expect is to get my order taken in less than 45min. That didn’t happen so we finally just walked out. They didn’t seem to care as other potential customers also walked in and walked out seeing the lack of organization. If your opening a diner make sure service is a priority. Unfortunately, this will be our last visit. Even if we wait for a table at other establishments we know we will be served with respect and urgency. A greeting and a 10-20min wait means your busy, 45min wait without acknowledgement just means you don’t care.
Food was ok, nothing special. It took longer than it should but we didn't mind as it was a peaceful atmosphere. The waitress was apparently in training, maybe her 1st hour...even that was ok. However, my husband ordered off the PLATTERS menu. All come with soup or salad and 1 vegetable. He ordered Meatloaf with mashed potatoes and gravy, soup and green beans. They brought out everything but the mashed potatoes. Said it didn't come with, typo they saidReally? So, 4 stars became 3
Great little place in the heart of Coopersburg. Good food at a good price, will definitely be back
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