Reviews
What User likes about White Castle:
Food is always good. The staff is always polite. It usually takes a little longer to get your food, but this is because it is only made for you, not pulled out of a warming container....... Loves the chicken with cheese slides.... View all feedback.
What User doesn't like about White Castle:
Food was not hot, inside had about 4 leaks in the roof coming into the dinning room seating area. Don't be careful and evil. The owner should check more to create a better management plan and take care of the building. View all feedback.
Reviews from various websites
They say white castle is a fast food chain but this store is anything but FAST. This has got to be the most unorganized store. The first time we ordered online,...
read moreI would give them a negative 5 if I could, waited in the drive thru for 5 minutes and than all of sudden they turn the lights off at 8:10 on a Friday night! Wor...
read moreWe waited almost ten minutes from the time someone said they'd be right with us at the drive thru to someone taking our order. This was the only downside. The f...
read moreWaited for an extremely long time to pick up a door dash order. The two women preparing the food were more interesting in visiting than working. No one at the c...
read moreFood was to as expected, which in this case was a good thing. Service was a bit surly, almost grudgingly done like I was an interruption. The drive through sign...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreWhite Castle's reputation for quality food often contrasts sharply with the service experience at some of its locations. While the food remains delicious and freshly prepared, often cited favorites include the chicken with cheese sliders and unique offerings like fish nuggets and chicken rings, the service has shown variability. Many patrons have encountered issues such as long wait times, lost orders, underwhelming staff interaction, and inconsistent cleanliness. Despite these challenges, dedicated fans appreciate the chain's offerings, providing it a mixed yet hopeful outlook, as they call for improvement in management and staffing to enhance the overall experience.
Place was short-staffed, so service was slow (which is fairly typical anyway), and prices are high (as always). Those things said, there is never a question tha...
read moreIt took 25 minutes to get the food. My impossible sliders were cook on the grill that was not clean off so I had pieces of hamburger and onion that were burned...
read moreFood was not hot, inside had about 4 leaks in the roof coming into the dinning room seating area. Don't be careful and evil. The owner should check more to crea...
read moreFood is always good. The staff is always polite. It usually takes a little longer to get your food, but this is because it is only made for you, not pulled out...
read moreFriendly, but slooow.. The Soda machine was 50% out!? Look at pictures.
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreWhite Castles are pretty hit and miss IMO.. likely quite dependent on time of day (among many other factors).. This morning the service/drive thru was fast, emp...
read moreThis is the dirtiest most disgusting white castle/fast food restaurant I’ve been in I think my whole life you’re feet stick to the floor every single table has...
read moreWent to the restaurant on Saturday 8/6 what a disappointment. I know it's fast food and the store is so understaffed it took 25 minutes to get 4 sliders and oni...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read more