Lotus

This place in the past years the food tasted fresh. Now serving overcooked chicken old rice..very disappointing

Ordered black pepper chicken for a nice, light lunch. I came in expecting something breaded and fried and was pleasantly surprised by the lighter flavors and preparation. The lunch special was reasonably priced, although the portion wasn't too large. Extremely clean space and pretty quick food preparation (though it wasn't busy at all when I went).

Since new ownership the customer service has gone to hell. New owner, specifically the woman, shows no appreciation for a valued customer. Interaction is like a buy and get out presentation. Do not ask for condiments because they are treated as sold separately. I wanted my money back after dealing with this establishment and the desensitized woman who runs the front end.

Extremely disrespectful service i mean come on why be so rude in your own place of business and to mention the food is not worth the price not even near

The lady behind the counter was very impatient and I couldn't understand why. I particularly asked for certain items with my order willing to pay for everything I ask for. She charged me for my request and did not add it to my order and I discovered it once I was already in the car. I gave three stars because the place is clean and the food that I did actually get was good.