Wendy's - Concord

I waited 14 minutes in the drive-thru without receiving any assistance, and four other cars ended up leaving.

Stood in line 20 minutes. No one spoke to me. No at the registers. Everyone just standing around looking like.... Durrrr.... I left. Don't go on Sunday.

Usually my go to for a good burger and fries but something was off today....I got a Big BACON classic as usual no tomato....the burger itself had no flavor there was hardly any mayo and ketchup which I like (should have said extra mayo and ketchup, I'llknow next time) there was no pickles also....oh yeah it's a big BACON Classic right but it had no BACON ???????? WHERE'S MYBACON???? I love BACON????...you know how you eat something and say now that was good???? well I couldn't say that thistime....was disappointed as this was my last meal ahead of a 13hr work shift ???????? ok Wendy's you had a bad day I understandwe all do ???????????

When I got to the speaker, the lady was very nice and accommodated to my somewhat complicated order. When i pulled around to the window, I had to correct my drink. I swung back into the parking lot to eat and noticed my sauces were missing, so I got BACK inthe drive thru line to get those. The lady apologized and said she was hurt the cashier...but she took my order so she knew whatwas incorrect and quality control is part of her job. Just another day getting fast food for lunch.

I visited this Wendy's location instead of the one on Bruton Smith, hoping to find better service, but unfortunately, that wasn't the case. In addition to the excessive use of foul language from the staff behind the counter, they struggled to process orders correctly or get the right burger out. Although they did manage to fix the issues with my order, I still can't recommend this Wendy's compared to the one on Bruton Smith.