Dunkin' - Concord

This Dunkin Donuts is good, albeit typical of the chain. The service is quick, the donuts are delicious, and the other food is fairly decent too. The coffee is... read more This Dunkin Donuts is good, albeit typical of the chain. The service is quick, the donuts are delicious, and the other food is fairly decent too. The coffee is satisfactory, though it doesn't quite have the strength I prefer. There's outdoor seating available, which is a nice option when the weather is pleasant.

This is honestly the worst Dunkin' Donuts I've ever visited. They rarely have enough items to fulfill your order, and the staff always seems busy, even when the... read more This is honestly the worst Dunkin' Donuts I've ever visited. They rarely have enough items to fulfill your order, and the staff always seems busy, even when the shop is empty. Unfortunately, they are also quite rude and disrespectful if you inquire about your order. It feels like they prioritize mobile orders over in-person customers. I would strongly recommend avoiding this location. A few months ago, there seemed to be some hope when a training team came in to improve things, but that didn't last long at all. I won't be returning here.

The people who work here are the best !! They are professional, courteous and always do an excellent job. The culture behind the counter also seems like one of... read more The people who work here are the best !! They are professional, courteous and always do an excellent job. The culture behind the counter also seems like one of any successful business, and a testament to everyone who works there. Great job !!

Love the coffee, wish it didn't cost so much. read more Love the coffee, wish it didn't cost so much.

Efficient, friendly, and they can take an order correctly without me having to repeat it 3 times! read more Efficient, friendly, and they can take an order correctly without me having to repeat it 3 times!