KFC - Commerce City

#4 - Fast Food - Commerce City, Chicken, Chicken Wings
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KFC

KFC
2.1 / 5 (3474 reviews)

Description

In recent visits to a well-known fast-food chain, customer experiences have revealed a troubling pattern of inconsistent service and rudeness. Frustrated patrons noted frequent issues, including unexpected closures, unfulfilled orders, and discourteous staff interactions. Many found themselves waiting excessively for food that should have been readily available and reported missing items from their orders. While a few positive encounters highlighted exceptional service, the overwhelming sentiment suggests a significant decline in customer satisfaction. Such discrepancies have prompted some diners to seek alternative locations, emphasizing the growing need for improved management and staff training in the fast-food industry.

Last update: 17.01.2026 from: Dominik

Feedback

★ 2.1 / 5 from 3474 reviews
dominik43-1
29.04.2023

The best chicken I've had from KFC in a long time! Ashley provided excellent customer service, which is quite rare these days. Great job!

stamm-lavon
29.04.2023

The service was impressively quick. The staff was excellent, particularly the young man at the window, who provided outstanding customer service—a rarity these days, and something I truly appreciate. Date of visit: June 10, 2022.

myrna-ward
20.10.2022

The woamen named fernanda is so disrespectful u professional i called to inform my order was wrong nicely. she started scremimg at me on the phone. so i simply hung up. i dont even want my ordered corrected. me or my family wont come back .

quitzon-will
20.10.2022

7/19/22.Commerce City KFCOnce again you did not fail to disappoint.The girl voice at the drive thru was extremely rude.A simple acknowledgement of my order change would have been nice.I won't be back for a long time. However the young man that handed me my order was nice.Church's has much better customer service. I will go there from now on.

da-nuong
20.10.2022

The worst kfc ever the doors are always locked. I went in one day and the manager called an employee the n-word because he was upset that he couldn't get his paycheck. The corporation needs to look into why this store is struggling

FAQ

There is a TV / screen on-site where sports are shown.

The diner is accessible and can therefore also be used with a wheelchair or physiological limitations.

You can also pay for your dishes with the common credit cards.

More information

QR-Code for the menu

QR code for the menu of KFC

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