Marco's Pizza

Inconsistent. Every time I order, I don’t get what I’ve requested. If you ask for thick crust, you get thin, soggy pizza. If you ask for light pepperoni, you get double. If you ask for garlic crust, you get none. Tonight I ordered the white pizza and there was no white sauce. I called and asked if they could replace it tomorrow because it’s late and I was told “no.” Not going back. Also, the KID who answered the phone said he was the manager, but yet he had to go and talk to the “other” manager to see how he should handle the situation. I don’t think I’ve ever seen an actual adult in that place.

I've been here twice in the last week.Did not try the food as I was a delivery driver. The kids working, (Early 20's)absolutely are the kindest most patient souls. They really work hard at their jobs. I'll get their names next time and edit this post.

Great place, really good pizza and is that nice Italian flour so us gluten sensitive people can have them too!! Just a little

Ordered a $200 catering order for our business meeting at this Briargate location. They delivered 2 hours late. We called the first time and were on hold for 48 mins, never answered the phone. Driver just dropped the order and left. Tried to call back for a refund and still can't anyone to answer the phone. We had to go get food somewhere else last minute for our business meeting since they failed to deliver on time and now we will have to fight for our refund. Super poor customer service.

Ordered from Marco's last week for the first time. The pizza was OK. There wasn't anything wrong with it and I think it's better than most other chain pizza shops like Domino's or Papa John's. The wings we ordered were just awful. They were way over-cooked and the sauce was just thrown on--the wings were definitely not tossed in the sauce. I hate to throw out food, but these were inedible. I used to be a cook in a bar and made thousands of wings a week. I would have been embarrased to let these leave my kitchen.