Opera Viva - COMACCHIO
Opera Viva
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Last night my wife and I ate at Opera Vera. My wife is English and has coeliac disease. We chose this restaurant because it advertised gluten-free options, and as we are on holiday in the Lidi Ferraresi area, we expected the staff to take this seriously. From the start, we made it very clear that my wife is coeliac. Even so, we had to get up and ask for the menu ourselves. The dish we were served was disappointing in quality, but that is not the main issue. What is unacceptable is that my wife was unwell for the entire night and had to keep going to the bathroom again this morning. I am very familiar with the symptoms, as I work, as an Italian Chef Manager in a school kitchen in London feeding more than 1,000 children every day, and I deal with allergens and dietary requirements seriously and professionally. It appeared that the bread may have been gluten-free, but the ham did not seem appropriate at all. They looked like processed ham, and I am seriously concerned that they contained gluten. The mayonnaise also raised concerns. This is a serious matter. A gluten-free meal is not just about one item being gluten-free; every ingredient must be safe, and cross-contamination must be properly controlled in the kitchen. I am very disappointed and concerned. This restaurant is not properly equipped to serve safe gluten-free food, and the management should urgently improve their procedures and staff training. When it comes to allergens, mistakes are not acceptable.
Always a confirmation. Coffee on the go, but always a tempting selection of quality products.
I can only judge the coffee since I only had that on this occasion I must say that it is good and the staff were friendly and welcoming. I will be back. I went back and I must say excellent cocktails
Super breakfast, combined with super friendliness. And the ice cream??? I tried that too, ohhhhh how good!!!
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