Jack's Place - Colusa

My party of three arrived 7:15 pm for a 7:30 reservation. We were told there would be a 20 min wait. Hostess looked our way as we sat at the non smoking casino... read more My party of three arrived 7:15 pm for a 7:30 reservation. We were told there would be a 20 min wait. Hostess looked our way as we sat at the non smoking casino area(adjacent to the hostess podium) several times. I saw many white people get seated right away without a reservation. I went up to the hostess for an update at 8 pm and she responded with, oh, your reservation was a while ago! We sat down at about 8:05 pm. No one acknowledged us for 20 mins. We walked out. Worst service ever. The hostess had no knowledge of the menu or any type of customer service skills. We drive to Casa Ramos in Willows instead where we were sat down immediately and served promptly. Go to Casa Ramos or 5th Street Steakhouse instead. Spend your money at places that value you as a customer.

Waited over an hour for food to be served. Server was sweet and thoughtful. Restaurant not full yet took a majorly long time. Had reservations at 7:15, arrived... read more Waited over an hour for food to be served. Server was sweet and thoughtful. Restaurant not full yet took a majorly long time. Had reservations at 7:15, arrived and waited in line for 20 min until we were helped. Staff seemed new and not seasoned/trained/experienced/knowledgeable. Will not return for awhile.

Server was friendly and enthusiastic. We waited over 30 minutes for meal to come. There were missing items and one of steaks was cooked incorrectly. The did rep... read more Server was friendly and enthusiastic. We waited over 30 minutes for meal to come. There were missing items and one of steaks was cooked incorrectly. The did replace it. Cost of steaks vs size and thickness not worth it. However, homemade biscuits were delicious. It was a holiday and a lot of diners and 3 cooks

We had a party of four with reservations we were seated immediately when we arrived. Our waitress Carla was friendly and took great care of our table. The food... read more We had a party of four with reservations we were seated immediately when we arrived. Our waitress Carla was friendly and took great care of our table. The food was very tasty and perfectly prepared. We will definitely be back!

Was not pleased to learn last minute that the prices had changed the choices were now limited !! Love the restaurant staff !! Bands are always great !! We have... read more Was not pleased to learn last minute that the prices had changed the choices were now limited !! Love the restaurant staff !! Bands are always great !! We have been coming for months but was very disappointed in the change to the menu !! Increase price decrease food !! ?