Wingstop - Columbus

Chicken Wings, Hawaiian, Wings

Wingstop

Wingstop
2.5 / 5 (168 reviews)

Description

In a whirlwind of contrasting experiences, this restaurant has sparked a mix of frustration and praise among its patrons. While some diners lament long wait times and mishandled orders, others commend the diligent staff for their professionalism and quality service amidst the chaos. Reports highlight a concerning lack of hygiene practices and inconsistent order accuracy, leading many to question the restaurant’s management. However, there are glimpses of hope as some customers leave satisfied, enjoying fresh, well-prepared meals. Ultimately, potential visitors may want to weigh the risks before making a dining decision here.

Last update: 17.01.2026 from: Hyman

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★ 2.5 / 5 from 168 reviews
hyman-botsford
04.02.2023

Placed an order online that was eventually canceled. Have yet to see the money come back onto my account and today when I called to question it I was told they were to busy to help me. They then hung up on me. I would avoid this place. Customer service is lacking and why give your hard earned cash to some place that isn’t going to treat you right when the chips are down. Better options out there.

hyman-botsford
04.02.2023

Will no longer accept DoorDash orders here. The wait was insane. It took me thirty minutes to get my customers order. I don't blame staff there as there was only one guy working. He deserves a raise. They probably shouldn't be open if they can't fully staff the place.

zdavis-fern2089
04.02.2023

My current score is -5. please go somewhere else. this place was great earlier, but no more. the male manager is so unprofessional and attracts customers. No one wears gloves or hair nets. I waited two hours for my order because I couldn't cancel it. I'll never be back.

ward-abigale
04.02.2023

This has to be the worst wingstop in the whole city. You can order online and you'll still be waiting for upwards of an hour for your order they might as well shut the place down...

jacinthe-romaguera
04.02.2023

I recommend checking your order before leaving the restaurant. I ordered 6 piece wings in a combo with a 32oz Sprite online, but my boyfriend picked it up and I didn't double-check it until we got home. To my disappointment, I received only 4 wings and what seemed like a small/medium lemonade. I'm really upset about this, which is why I'm writing this review. The food was decent, but I was still hungry with just those 4 small wings. Also, the fries were not good at all—definitely skip those. Next time, I’ll make sure to check our order before we leave. We did have to wait a bit for it to be ready, but that’s okay. Thanks for reading!

FAQ

There is a TV / screen on-site where sporting events are shown.

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

You can also pay for your dishes with various credit cards.

More information

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