Red Lobster Columbus Polaris Parkway

The place was empty at dinner. Went for sons bday since he wanted to go-I hadn’t been in years and now remember why. He ordered a drink but it never came and she came by frantic (believe she forgot) and said no one can make the drinks due to liquor and she was trying to find someone. Asked about desert and she said just really small ice cream and it is terrible ice cream. We passed- think she didn’t want to make it.

Food was totally undercooked and it was seafood. Worker was standing at the front bar eating food. Waiter didn't know the menu. I won't be back.

Eating was not as good as it is in the rule, so we were disappointed. the lobsters were quite small and the crab legs were overcooked and cold plus they were from crackers as they were all in the dishwasher. our server was very friendly and super nice and friendly, but he didn't realize the table of our salads when he was finished with them or dressed after eating. he was very busy and worked very hard so that I will let this one slip. the garnel of my walts were perfectly cooked and served hot love.

They are clearly on the decline. No drink menu, only 2 beers on tap. Near empty restaurant on a Saturday dinner shift.

That said, the service was quite slow. There was only one waiter managing the entire restaurant, which made it challenging for her to keep up. While the food took a bit longer to arrive than we expected, it was delicious when it finally did! We understand that the pandemic has impacted staffing levels, but we were still able to enjoy our meal despite the delays. Overall, we would definitely return to this restaurant and would just hope for faster service next time!