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Contribute Feedback What User likes about Red Lobster Columbus Hamilton Rd.:
We had a great time but it seems like our waitress was more interested in the bigger tables than she was on waiting on our table. The food is always amazing but was disappointed in the service View all feedback.
What User doesn't like about Red Lobster Columbus Hamilton Rd.:
that was the worst experience. the worst customer service. We sat around 1830 clock at 715 we had only received our appetizer and drinks (pop). we never received after fillings nor came the girl to check us. the young lady who was our server had a very unpleasant disposition, her uniform was dirty and hanging. Around 715 we decided to ask another server to find the girl we had that she never imagined. When she came t... View all feedback.
When we came here, there weren't many cars on the parking lot, they told us 30 minutes waiting because they were just barely occupied. then our waited for 45 minutes and then wait another 15 and after an hour. they finally put us waiting with a promise of compensation for our. When we brought it to our waiter, he went to the manager and came back and told us that it was not true that they did not compensate. after the explanation why we were promised, he went back to the manager and she gave us 2 free tickets for $10. Thanks for having received her promise today. I'm very sorry they're understated! the food was also delicious.
I got shrimp Alfredo it was absolutely delicious and the service was great!
Went on Thursday at 7PM. They were not very busy but short staffed. Wait was only 15 minutes, so not bad. Once seated our server was prompt to take drink orders. We had already looked at menus and knew what we wanted. Order was taken and apps were delivered in short order, hot fresh and better than we ever remember from Red Lobster. Entrees soon delivered and I must say were outstanding. Our server was attentive but not hovering. All in all, the best experience at this Red Lobster I can remember.
Clean and friendly. Waiter was great! Plenty of parking!
The food was good but the server was absent. She was there to take our order, then drop off food. After that she was nowhere to be found for the next 20 minutes. No checking in about the food or if we needed refills. The next time we saw her was when she dropped off the check. We had a question after that about the bill that we had to go to the front desk to get answered because after waiting another 10 minutes she still did not come back. Had the place been packed I would understand the slow response time, but the place had hardly any customers at all.