Panera Bread - Columbus
Panera Bread
Description
This restaurant has faced challenges with inconsistent hours, ingredient shortages, and customer service issues, especially regarding order fulfillment and refunds. However, recent improvements in management and staffing have led to a more positive atmosphere and smoother operations. Friendly, hardworking employees provide attentive service, often going the extra mile to ensure customer satisfaction. While some customers remain frustrated with communication and availability problems, many appreciate the quality food and welcoming environment. Overall, the restaurant shows promise as it adapts and grows, balancing occasional setbacks with genuine care and dedication to its guests.
Images
Feedback
The restaurant has wonderful, friendly staff and offers delicious food and excellent service. They do a fantastic job even during tough times. Linda has been exceptional for years—she's hardworking and always welcoming. It's a great spot to meet up with friends.
I never received my two broth dishes, and there was no communication regarding the reason for this or about my refund. I had to deal with their customer service since it is an independent franchise. I was told that the local owner would reach out to me within five days to process my refund, but that never happened. It feels like they took my money and disappeared. I won’t be returning.
The pizza was a little cold, as it didn't have much aroma, but overall, the service was excellent. Food: 5/5.
The customer service is top-notch and truly exceptional! While it may be a bit on the pricey side, the quality of the food and the ambiance are unbeatable!
The meal was delicious and healthy, and they also offer green tea.
Menu
Bakery
Sandwiches
Napa Almond Chicken Sandwich Chicken Wild Rice Soup$8.2 The Chef's Chicken Sandwiches Family Feast$56.3Family Feast Value Meals
Chef's Picks
