Panera Bread - Columbus
Panera Bread
Description
This restaurant has faced challenges with inconsistent hours, ingredient shortages, and customer service issues, especially regarding order fulfillment and refunds. However, recent improvements in management and staffing have led to a more positive atmosphere and smoother operations. Friendly, hardworking employees provide attentive service, often going the extra mile to ensure customer satisfaction. While some customers remain frustrated with communication and availability problems, many appreciate the quality food and welcoming environment. Overall, the restaurant shows promise as it adapts and grows, balancing occasional setbacks with genuine care and dedication to its guests.
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Feedback
The customer service is top-notch and truly exceptional! While it may be a bit on the pricey side, the quality of the food and the ambiance are unbeatable!
The meal was delicious and healthy, and they also offer green tea.
Their French onion soup is consistently excellent, and the baguettes are also very good, especially when they come fresh out of the oven!
I was in this location a few months back and felt the pain of staff trying to serve customers without enough workers. I came back recently, and they turned the place around. Management has done an awesome job at turning things around in these difficult pandemic times. It simply felt like employees were happier and things were running smoothly. Awesome job Panera! Thank you for serving my food and I have a lot of respect for all that actually shows up for work and continue to smile despite many challenges all around us.
Menu
Bakery
Sandwiches
Napa Almond Chicken Sandwich Chicken Wild Rice Soup$8.2 The Chef's Chicken Sandwiches Family Feast$56.7Family Feast Value Meals
Chef's Picks
