KFC - Columbus
KFC
Description
Located in a busy area, this restaurant offers some standout catering options with juicy, crispy chicken that guests thoroughly enjoy. However, inconsistent portion sizes and frequent menu availability issues detract from the overall experience. Drive-thru service can be slow and error-prone, leading to order mix-ups and long waits. Additionally, menu changes are poorly communicated, causing customer confusion. While food quality shines during catered events, regular service struggles with professionalism and accuracy, leaving some patrons disappointed. Improvements in communication, portion consistency, and order accuracy are needed to match the high standards shown during special events.
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Feedback
I enjoyed a wonderful two-piece chicken combo with a refreshing iced tea. The Original Recipe chicken is absolutely fantastic!
Waited ten minutes for fresh chicken and after waiting for twenty we get home and instead or chicken breasts we have four wings. I mean I think they think it's funny to rip people off! Not sure if they are just that stupid or it's a joke either way I'm disputing the charge on my credit card!
KFC Town Country. I stopped by right after work around 5:20 PM and went through the drive-thru. The voice on the speaker informed me that they had no chicken. Thinking I misheard, I asked, "Excuse me?" The response was, "No chicken, we have no chicken!" It's KFC—shouldn't they close if they don’t have chicken?
Menu PDF
FAQ
More information
QR-Code for the menu
