Fusian - Columbus

It was Valentine's Day and customers were coming in continuously. I placed my order in advance and waited about fifteen minutes past my pick-up time without any... read more It was Valentine's Day and customers were coming in continuously. I placed my order in advance and waited about fifteen minutes past my pick-up time without any complaints. I had never seen this place so busy, with a steady line of twenty people. It seemed that as soon as someone left, two more would enter. Despite the chaos, the staff remained composed and efficient. I was very impressed by their professionalism. The food was excellent, as always.

For my first ever visit, it will be my last to this location. When we entered the store and approached the counter, there was atleast 5 people across the back l... read more For my first ever visit, it will be my last to this location. When we entered the store and approached the counter, there was atleast 5 people across the back line, no other customers in the line. Zero acknowledgement for a few minutes so I walked down to the register and the young lady told me that we started where the rice was. We head back down and I made my order- 2 build your own rolls with white rice. They started on my first and as the line progressed, I got sent down to sauce area. I mentioned to this team member that I was also waiting on another roll. At this time my fiance also ordered 2 rolls which she received. After atleast 8 or so minutes of just standing there and everyone looking very confused, a young man chimed in that he made my 2nd roll. I told him that he didn't and he said well don't look at me, I'm just the middle man. At this point I was so upset that we paid for the 3 rolls and 2 drinks. The only person that was sincere was a taller Asian team member who kept saying sorry and that she wasn't sure where the miscommunication was. The two young people at the rice station need some serious customer service training skills. There was no excitement in their body language and no words used at all. Just stared at me, waiting for me to tell them what I wanted. The sushi was delicious but for the price and service, I will venture out to somewhere else next time.

On Valentine's Day, the restaurant was incredibly busy with customers coming in non-stop. Despite ordering ahead, I had to wait about fifteen minutes past my pi... read more On Valentine's Day, the restaurant was incredibly busy with customers coming in non-stop. Despite ordering ahead, I had to wait about fifteen minutes past my pickup time, but I didn't mind. The location was unusually packed, with a line of about twenty people consistently. The staff worked tirelessly, serving customers one after the other without missing a beat. I was impressed by their composure and efficiency. As always, the food was excellent.

The rainbow roll* was so delicious. i loved the sauce on it and generous amount of wasabi and ginger on the side. the crispy shrimp was good too, but didnt seem... read more The rainbow roll* was so delicious. i loved the sauce on it and generous amount of wasabi and ginger on the side. the crispy shrimp was good too, but didnt seem as flavorful to me. i think the crispy stuff on top actually took away from the flavor strangely enough? still ate it all though.

Sauces were not spread throughout the bowl and the soy sauce soaked areas did not disburse well so it was VERY salty. as for the tuna, there was tons of connect... read more Sauces were not spread throughout the bowl and the soy sauce soaked areas did not disburse well so it was VERY salty. as for the tuna, there was tons of connective tissue still in tact in almost all of the pieces so pretty chewy. overall not good and will not be ordering again.