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Contribute Feedback What User likes about The Cheesecake Factory:
I wouldn't recommend ordering the nachos unless you enjoy soggy tortillas drenched in grease. I also tried the cucumber lemonade, but found something floating in it. When I asked the waiter about it, his explanation did not help my discomfort.
The overall service was poor. It seems like the waitstaff are just going through the motions, and they seem to favor heavy, oily food with little seasoning. There’s nothing w... View all feedback.
What User doesn't like about The Cheesecake Factory:
The service was quite slow, but that was alright. I don’t recall the name of the pasta my wife ordered, but the noodles were dry—our waiter even pointed that out. I had an Italian trio, and the chicken had an unusual seafood flavor. I’m not sure if they used the same oil or fat that was used for the seafood dish, as I had requested mine without seafood! However, the staff was very friendly, and I appreciated the hone... View all feedback.
I likedhaving the bread and butter to recreate the restaurant experience at home, but I only received one little packet of butter for the entire loaf, and it melted all over the bag.
The service was quite slow, but that was alright. I don’t recall the name of the pasta my wife ordered, but the noodles were dry—our waiter even pointed that out. I had an Italian trio, and the chicken had an unusual seafood flavor. I’m not sure if they used the same oil or fat that was used for the seafood dish, as I had requested mine without seafood! However, the staff was very friendly, and I appreciated the honesty of our waiter, Lane.
They don’t make you wait at the bar. I had a strawberry blossom—two, in fact. The sweet tamale cake has long been one of my favorites. I also tried the Louisiana dish for the first time; it was served in a butter sauce, though I wish it had more mushrooms and less paprika. To finish off this delicious meal, I had the best treat: an Oreo cheesecake. It’s a must-try!
Our delivery arrived much earlier than we expected, which was a delightful surprise. We ordered steak, pasta, and tacos, and everything was fantastic. The meal was very delicious, and we even have plenty of leftovers!
I wouldn't recommend ordering the nachos unless you enjoy soggy tortillas drenched in grease. I also tried the cucumber lemonade, but found something floating in it. When I asked the waiter about it, his explanation did not help my discomfort. The overall service was poor. It seems like the waitstaff are just going through the motions, and they seem to favor heavy, oily food with little seasoning. There’s nothing wrong with a laid-back waiter, but it's clear that the level of service needs improvement. Additionally, the hostesses could strive to be more welcoming and friendly. A restaurant should operate with effective communication among staff, from the kitchen to the front of the house, to create a better experience for the customers.