Taco Bell - Columbia

Walked into the lobby at 5:50pm, it was scheduled to close at 6...no signs were up stating that. Ordered our food and waited for 30 minutes before someone asked if we needed help with anything. After requesting a refund to our card, the manager never re-swiped it to ensure we would actually have the money put back on. Worst service of any Taco Bell I have ever been to. Avoid this one as much as humanly possible.

So I understand how difficult it is to work in this environment and there are a lot of balls to keep in the air but the sheer carelessness that this Taco Bell demonstrates is truly egregious and I really hope it gets addressed soon. I have ordered from this store several times and each time they have made a significant error—either missing an entire item or, far worse, not adhering to substitutions. For me, a person with dietary requirements, this is a big deal. It means that my entire order was wasted when I got it home. I worry the staff may not be able to read orders as they come in? Perhaps management should make sure that employees have this skill.Vegetarian options: Lots of options for vegetarians but beware the staff seems to have trouble reading and may forget to substitute vegetarian options.Dietary restrictions: Everything can be customized to suit a variety of dietary requirements which is great, however, cross contamination is possible and the staff seems to have issues with basic literacy (I assume? So you should proceed with caution and inspect your order carefully.

Place is clean, food is great. 4 people trying to handle noon rush, that's including drive thru. They did great! Took little long but kept their cool and stayed with it! Kuddos for a job well done!

Just waited almost 25 minutes for 3 burritos in the drive. Beyond slow. Food looked like it was put together by my 8 year old

I was just here to get food and the people behind the counter were illegally evil on customers. apparently they decided to close the lobby with me as the last customer. a few children went in and the guy goes out in the ground and says: "we got the lobby the bright out of my store kid "I thought he knew him and it was a sweat, but the child looked at me confused and asked if they really close. I said I guess. then he went to the counter to ask politely whether that was the case, and the guy behind just started hitting him. I'm really shocked. I cannot believe that this restaurant allows its employees to treat such people. I will not come back to this place I will not financially support a business that interacts with the public.