Ruby Thai Kitchen - Columbia

The rice was bland, and the teriyaki lacked seasoning. read more The rice was bland, and the teriyaki lacked seasoning.

I've been a regular at this restaurant for about 15 years now. When they first opened, they used to prepare a fresh vegan option for me alongside their tofu egg... read more I've been a regular at this restaurant for about 15 years now. When they first opened, they used to prepare a fresh vegan option for me alongside their tofu eggplant dish, and I would come in at least once a week. Over the years, I've noticed some changes, but I've continued to support the place. However, recently, I've experienced a significant decline in both service and generosity. I've recognized the same staff members for the past 5 to 7 years, but the atmosphere has shifted. They now serve minimal portions, particularly with the tofu meals, and there’s a noticeable lack of customer service. I don't plan to return until there's a change in management, which I hope happens soon!

Poor service experience: I encountered a rude elderly server who refused to provide me with a sample, claiming that I only like to sample without purchasing, wh... read more Poor service experience: I encountered a rude elderly server who refused to provide me with a sample, claiming that I only like to sample without purchasing, which is simply untrue. I live close to the mall and regularly visit the restaurants for lunch and dinner. I've eaten there many times before. I would recommend exploring other nearby eateries that offer a more friendly atmosphere and better service for your dining experiences. The staff here was unfriendly and unpleasant.

The only positive aspect of this food court counter is the generous portion size. Unfortunately, that's where the good things end. I ordered the curry-flavored... read more The only positive aspect of this food court counter is the generous portion size. Unfortunately, that's where the good things end. I ordered the curry-flavored angel hair pasta, which was forgettable at best. The chicken was so heavily coated that the breading stuck to my teeth like stale candy, and I could barely find the chicken beneath it. The shrimp was similarly coated and lacked any flavor. I typically take leftovers home to enjoy later, but this time they went straight to the trash. I'm really disappointed.

Thai spicy. Ruby Thai Kitchen is definitely not spicy. Salt, but not heat.$1. For the cup for water.Vegetarian options: Several vegan options, including noodles... read more Thai spicy. Ruby Thai Kitchen is definitely not spicy. Salt, but not heat.$1. For the cup for water.Vegetarian options: Several vegan options, including noodles, cabbage, tofu, and rice.