Qdoba Mexican Grill - Bloomington St

Usually this location is good but we just got dinner and were seriously disappointed. Service was horrible. The girl at the counter was rude and snippy. She let my bag sit there without telling me it was ready and when I asked she had a serious attitude. Also, my husband's burrito bowl was barely filled half way, even with getting just about every topping. Its a good thing we ordered chips and queso and a tortilla, or else he would be going hungry tonight. Don't know if we'll be back....

Went in to order a single quesadilla. First of all was greeted very rudely. Second the second the employee put his gloves on, him and the cashier decide to pull the cabinets with the food on top away from the glass/wall where I was standing. With his gloves on he decides to put his hands underneath the counter to move it then goes back to making my food. VERY DISGUSTING. Second of all after the quesadilla was finished everything that melted out of it on the grill, he SCRAPED into my bowl ON TOP of my quesadilla and then just brought it to the register without even asking if I was done ordering what I want on my food. Takes his gloves off and I tell him what I wanted on the side. Tells me the total I give him my cash but then goes back to grab my sides WITHOUT GLOVES. Again VERY DISGUSTING. I?m very grossed out and upset with my visit and I don?t plan on visiting anytime soon, especially with how Unsanitary, rude, unprofessional, dirty and disappointing this location was. I would give 0 out of 5 stars but Google has to have at least 1

I was very impressed today with the employee working there, Anthony. Every time I have gone it?s been a great experience, from the customer service to the delicious food to the fun music, but especially today, we were very impressed with Anthony. He was very patient and kind with us when we were having difficulty pulling up a promotion on our Qdoba app. He went out of his way to help us figure it out. While we ate at the restaurant we saw him being very attentive to the restaurant too, and started mopping when no customers were in line. He gave great care to both customers and the restaurant and should definitely get a raise and/or promotion as finding such caring employees is rare these days! Qdoba is our number one place to eat at from the fantastic experiences we?ve had here and the delicious meals we?ve been served.

Ok ingredients, however the shrimp is nasty. Do not get the surf and turf bowl. Also, their portion sizes have decreased significantly. I've only taken a few bites from my bowl. I paid $12 for this.

I usually say go to Chipotle for burritos, go to Qdoba for everything else. This standard holds up at this location too. I haven't ever had an issue with anything I've ordered at this location and the staff are usually helpful. If I have one complaint it was that I preferred the bench seating they used to have to this new modern look, although it looks nice it's not quite as comfortable. Also maybe set the straws out in a location not behind the counter. Not sure what that's about.