Falcon's And Grill - Colorado Springs

We stayed at the Academy Hotel for a few nights and dined at the restaurant two evenings. The dinner offers excellent value, featuring a full plate with protein, vegetables, and starch, along with a salad bar and dessert. The house wine is also priced very well. The service is fantastic, and the food is delicious. We enjoyed the best rib and salmon on separate nights. I highly recommend this place if you’re in the area.

Beautiful oasis-like restaurant room. Excellent Omlette Bar. Everything is spread, so come ready to hunt after what you need. Play also pool inside!

Excellent food, great atmosphere and would not have asked for a better server (Tammy)! The best part of our otherwise frustrating day! We should have stayed in the Academy!

We decided to eat here out of convenience due to being guests at the hotel. They far exceeded all our expectations! Our food was hot and fresh, the salad bar was superb, and my daughter loved the free ice cream she got for her birthday. Our waitress Tammy was the warmest kindest person. We enjoyed chatting with her about our trip and local attractions. We couldn't have been more pleased with our experience.

We ate at Falcon's Bar Grill at the Academy Hotel in Colorado Springs. Before I begin my review let me preface my review by saying that I have served and tended bar at one of the largest restaurants in all of Texas. That being said, when we were greeted at Falcon's we were greeted pleasantly and we were told we would have at least a 30 minute wait. We decided to go to the bar and order drinks while we waited. The service to that point was okay but not great. We were finally seated and that's when the magic happened. Our server Tammy greeted us with a big smile and empathized in regards to our wait time. During our dinner we, unintentionally, became high maintenance customers asking for things at every turn. You wouldn't know it from Tammy's warm smile and wonderful attitude. She seemed as though she truly enjoyed serving us no matter what the request or how many times we stopped her to ask for something else. When it was over she thanked us with what seemed to be the most genuine appreciation one could have for their patrons. As a manager let me compel you to promote Tammy immediately or risk losing one of the most talented individuals your business may come across. Have her teach all your employees how to deliver the same fast and friendly service to all your customers and your business will grow exponentially. Thank you so much Tammy for a wonderful conclusion to our vacation!!!