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The service at this restaurant was extremely disappointing and untrustworthy. I ordered yogurts through PickMe and when they arrived, they were not what I had expected. I tried calling to complain, but no one answered. View all feedback.
I contacted the restaurant's landline and a woman acknowledged that there was an issue with my order. However, the manager, Upul, called me back and tried to blame the missing items on the Uber driver. This seemed like a deceptive way for them to handle the situation. It appears that this is how they treat their customers when there are complaints via Uber Eats. Be cautious if you experience a similar situation and make sure to report it through the Uber Eats app. It seems like this restaurant is deceitful and has not provided good service to customers in the past. RIP Tropical Fresh Good Mart - you do not deserve any appreciation. We are extremely disappointed in your service.
Beware of these deceitful individuals, particularly their management who provide subpar service to their customers and do not appreciate them. Previous reviews speak volumes, with prices that are higher compared to other reputable establishments. Initially, I assumed this was due to their quality service, but that was not the case. I had a negative experience with this establishment and am thoroughly dissatisfied and unhappy with their service.
The service at this restaurant was extremely disappointing and untrustworthy. I ordered yogurts through PickMe and when they arrived, they were not what I had expected. I tried calling to complain, but no one answered.
Ordered fresh Soursop via ubereats. All soursop fruits were spoiled. Expected better after being charged a premium price for the product. Very disappointed.
Ordered over order over Uber eats app. they delivered only a pack valued less than their land line and reported on this also. but they said uber delivery guy has stolen.. but when i see their bad reviews on google i can see they are pretending their business as a valued service to customers. also their items have very higher charge, so the quality and service must be better than other stoles..You have no far future and we can gurantee that seeing your bad reviews on google. Also when i reporting this issue to their land line , a lady admire that something was wrong with their order, but later their manager, Upul has called me back and wanted to explain that this was stolen by the uber driver.. that is so rude and they never do that, they are very poor/innocent people. That was how their manager Upul wanted ro solve it in a cunning way.. and i heard thats how they treat their customers once they got any complains via uber eats.. So BE CAREFUL If this has happend to to make sure to report in a uber eats app They are very cunning and this has never happend via a uber eats before, even from other small stoles, who has fare prices for their goods RIP Tropical Fresh Good mart You are not worth to have any appriciation. We really disappointed on your service.