Subway - Colma

As we were about to leave, I overheard some previous customers joking with the staff, saying, “The sign is off! It's obvious you're closed," which made them bot... read more As we were about to leave, I overheard some previous customers joking with the staff, saying, “The sign is off! It's obvious you're closed," which made them both chuckle. I couldn't tell if they were acquaintances, but it wouldn't surprise me if they knew each other. It's concerning that the employee allowed us to enter and check the menu, indicating he considered serving us before ultimately deciding to close early. I doubt that franchises like Subway would condone this kind of behavior from their employees. The attached photo highlights the misleading hours of operation posted at this location. While the employee may not have realized just how hungry my family of five was, it's important to adhere to posted hours—ideally, they should remain open at least 45 minutes before closing time since it only takes around five minutes to prepare a sandwich. Being tired shouldn’t justify poor service. Unfortunately, this experience doesn’t reflect well on Subway. I’m sharing this to inform others that the posted hours at this location are unreliable. Think carefully before exiting the freeway and wasting your time, or better yet, call ahead.

The menu offers a great variety of choices! I particularly love their spicy Italian sandwich and the black forest ham served on Italian herb bread. The service... read more The menu offers a great variety of choices! I particularly love their spicy Italian sandwich and the black forest ham served on Italian herb bread. The service is excellent, and the restaurant is spotless.

I had a disappointing experience at this restaurant. The server was quite discourteous and refused to show me the options, insisting that I just refer to the me... read more I had a disappointing experience at this restaurant. The server was quite discourteous and refused to show me the options, insisting that I just refer to the menu. If you have such a negative demeanor, you really shouldn't be working in customer service.

I wish I could give negative stars! The food here is motherf$ @ing disgusting!!! I wish I had Covid so I didn't have to taste this sh!t!!! read more I wish I could give negative stars! The food here is motherf$ @ing disgusting!!! I wish I had Covid so I didn't have to taste this sh!t!!!

Very nice and the service was quick ? read more Very nice and the service was quick ?