Reviews
What User doesn't like about Papa Johns Pizza:
If you enjoy waiting two hours for your order to be delivered, only to have the driver cancel because they couldn't find your address and didn't bother to contact you, then this is the place for you! The service is terrible and the staff are unprofessional, with the exception of one person I spoke with. The woman I spoke to was rude and hung up on me, claiming I was hostile for being frustrated after such a long wait... View all feedback. What User likes about Papa Johns Pizza:
I order from this place almost once a week. It is my go-to pizza spot. Every time I redeem my rewards, they skimp on toppings and deliver my order late (even though I always place my orders ahead of time). I'm not sure if it's a company policy to decrease the quality when using rewards, but that's been my experience. View all feedback.
Reviews from various websites
Bad customer service and false advertising over running gear up/pick up. No one brings their pizza out!
Whatever the sauce they have used, ruined the pizza and if it is the next time, I will not go to this again.
Easy to order. Got what I ordered and it was made perfect. The place was clean also. She was in a good mood too. Keep up the great service and food please.
I work in customer service, so I know excellent service when I see it. I was impressed by the Collinsville business when I went to get my execution order. I fol...
read moreFive stars! The food was hot and delicious. Drivers even went to the store to get the 2 liters of pepsi as they were out. Exceptional service. Thank you. Dad! J...
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read moreThese absolute giga-chads went out of their way to hand-deliver a single pizza to me, an overnight worker in Glen Carbon, all the way from Collinsville (Glen Ca...
read moreBusy evening, and the pick-up times were off, but everyone was working . No one was just standing around. So I had to wait a little, but u was fine with that.
Great pizza. Have to park and pick up your pizza though.
This is probably the best Papa John's I've had in awhile.
I feel like they may have rushed my pizza. I ordered it online for pickup and it said it would be ready in about 30 minutes on the tracker. In like 10-12 minute...
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read moreI order from here almost once a week. It is my son's favorite pizza place. Everytime I use rewards they use less toppings and deliver it late(i place my orders...
read moreIf you want your order delivered after waiting for two hours and then your driver decides to cancel your order because he claims he couldnt find your address or...
read moreWhile the pizza was not hot, it also lacked the delicious pizza flavor I was hoping for. I had to search for the sauce, which may have been dried out due to bei...
read moreI would give this restaurant 5 stars! The food was hot and delicious. The delivery driver even went out of their way to get a 2-liter bottle of Pepsi from the s...
read moreI placed an order online for pickup and it was ready on time. The staff was friendly and my order was accurate and well-prepared.
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