Gloria's Latin Cuisine - Colleyville

I know there won't be a response from management for a negative review, so shame on you. Salsa and black bean dip are good. I ordered the combination plate. Crispy taco was good, but I had to build it myself??? Steak soft taco was very good. Chicken enchilada was cold and I needed more enchilada sauce, but my server never checked on me, so I wasted money and didn't eat it. She actually walked by me twice and said nothing. Training issue? Although, she was like in her 50's, so she should know to check on customers within 3 to 4 minutes after being served. I had to ask the manager for my tab. I tipped the big $0.00. The plates are way too small for the food. Half of your food winds up on the table while eating. Who does that? The food is good, but could be hotter, and the service is way below the price I paid. C'mon, man! I very seldom eat out, but when I do, it's Mexican. I recommend Abuelos!

Very welcoming place. From the front desk to the servers, I was treated with a smile. I had Gloria's special because it all the stuff I wanted from my parent's home country of El Salvador. It hit the spot! The food is pricey for what I am considering Latin homestyle food but still good overall. :

This place has sadly gone downhill. We just sat waiting for a table for 35 minutes the girls in front didn’t even talk to us and then another couple walked in and got seated right away without reservations. What the heck Gloria’s?? We’re done with you!!

Service excellent. Fajita beef no flavor. Flower tortillas not even sure what that was??

Great food but poor service! Lots and lots of employees but service NO where to be found. No refills on tea, water, or chips. Nothing. We had to keep asking for everything, including the check. It was exhausting.