Five Guys - College Station

Don’t go to 5guys often cuz it’s pricy it’s a once a year thing for me:Jan 2023 amazing manager and amazing staff. Always ask for a lot of jalapeños on the side n when I asked for more they happily gave.Jan 22 2024 around 1230pm. Different older manager and different staff. Manager and 2 of the staff very rude and verbally rude to me. Asked for a lot of jalapeños on the side I got 2 slices went up and asked for more. 2 of the staff members sighed, rolled their eyes and angrily said “ugh he wants more jalapeños” manager visabily upset gave me 2 more slices and said something under her breath.I didn’t say anything or cause any problems but for unlimited toppings and burgers costing $15 if you want 100 jalapeños you should get it. The staff n manager acted like I was taking their money it’s a corporate business. For now on I’ll make sure I can get the side of toppings I want and if I can’t I’ll just ask for a refund/won’t even order if they say no.

Five guys is my favorite establishment and i am very disappointed with my experience today. The young lady at the front had a very miserable look while taking my order. That’s the least of my concern however while i’m on the topic i figured i’d add it considering it wasn’t very welcoming. Upon getting my burger i realized the burger buns were hard as rocks, the cheese was practically frozen and my fries were absolutely disgusting. If it wasn’t for the cajun seasoning i would have thrown them away immediately. I’d give this location 0 stars however the peanuts were the highlight of my meal so i’ll give them 1. Do what you want with this information; i hope this location doesn’t give FIVE GUYS a bad reputation and steers consumers away due to how bad it is.

Ordered ahead, they keep giving the wrong people there orders and you have to sit there for 10-20 mins while they remake everything, They all sit around joking while people are in line trying to get food. 2/10, They don't take there job seriously and it's annoying.

Cold burger bun, meat dry.8 People in my party, one order was not filled even after I asked lady to check 8 orders. Chips were terrible unfortunately. My first experience at 5 Guys.

My daughter recommended I should stop in. The staff was friendly and the service was great. There was no line and my food was ready in a decent time. A bit pricy but you can't really put a price on freshness, a clean facility and wonderful service. Will be visiting again