Waffle House - College Park

I had no waffle house since 2019 because of covid. I was so excited to get a double wad! However, as they can see, a wad will be burned and hard and the other wad had still broken in the middle. Why would my server bring this to my table? Why would the cook serve that? I went home and cook, who really wants to do that?

Very frustrated with my visit here. The food was fine but I’d walked here from my nearby hotel because it was the only place open early for breakfast. I was greeted by two night shift employees who informed me I couldn’t dine in because they had to clean and were heading home SOON. If I wanted to wait for the day shift to dine in I could…I arrived at 5:30 am….and it says open 24hrs on the sign…I get that times are hard right now but as a business person I’d be concerned about the image this portrays to customers. More time spent explaining why they couldn’t help vs. what they COULD do. But to be fair the grits were great after I walked back to my hotel.

All of these waffle Houses on Virginia Ave,must keep there on hours, I know the sign says 24/7 but not true. They close and lock the door at 8:30pm and tell you they aren't taking any orders there starting shift change,come back at 9. You come back at 9:15 only to find doors locked and everyone is in the back room .How long do they expect you to wait?. Now the other two on Virginia Ave same thing before you get out of your car they have someone tell you there not taking orders and the the last one by then is after 9 it's now 9:40 and now I'm told we can't take orders we have to set up,so what's going on? Used to be that one shift couldn't leave until the other ones were there to take over,and they always took your order,now it's like your bothering them for you to want to buy dinner.Get it together or stop riding the clock.

*Negative 0 for customer service *Went on Mon. Feb 21st at 11:46 PM and received horrible service from two women. Not one customer in the the dining area and they told me to go orders only. While placing my order she said cash only because “the machine broke”. Yea, ok.After I placed my order, she said I had to wait outside in the cold and I couldn’t wait for my order inside. I asked why the other customer could wait inside for their food, she said “Because he tipped me.”???!!! WowWhile leaving with my food, she called me a name under her breath (I won’t repeat) and locked the door right behind me.This type service should not be tolerated and the staff should be ashamed of themselves.

Worst Waffle House in the area. I’m sure the one right down the street does 10 times the business that this one does. It doesn’t take long to see why either. The staff is rude and inattentive at best. I went in there and the entire staff was engaged in a conversation with another customer. So much so, that after I sat there for 5-6 minutes one of the waitresses finally admitted that she didn’t even notice me there and asked me what I wanted to drink. She came to my table with the coffee I asked for and then got an attitude when I asked her to wipe my table down. Told me that I “sat at a dirty table”..? Okay… Her and the rest of the staff then proceeded to talk amongst themselves about how everyone was rude and how they weren’t going to have it this morning! Pfft! I got up and left before it got ugly. I will never in life patronize that place again, and I don’t advise anybody who reads this review to. Do yourself a favor and go to the one right down the street. It’s MUCH cleaner and you will get much better service. They should close this one for good. The way that it’s staffed and managed, I won’t be surprised if they do.